Accu Web HostingReviews of accuwebhosting.com

I have had a few years of experience with their ASP.NET windows shared hosting now. A few times a year they will do something to your server and your website will go down. Then you create a ticket requesting support. 2 days ago I had to wait for 12 hours for them to fix the problem. During those 12 hours there were 4 different support people "looking into it", all the while not communicating what the problem is or how far they are with fixing the problem. After 12 hours they wrote they fixed it, again no explanation whatsoever about how they broke the server in the first place. By the way, from the error I was getting it looked just like they revoked the full trust access by accident, which I told them, and should have been an extremely easy thing to fix. This happens a couple of times a year unfortunately. The incident a few days ago was the last straw. I was actually able to migrate to a new web host (winhost.com) faster than Accuwebhosting was able to get their server running again. Just terrible. Note that the default memory allocated the the application pool is 256 MB, this is not enough for a basic web site running on 1 ms sql database. It will regularly crash with this amount of memory. You will have to pay extra to upgrade to 512 MB.

I would not recommend accuwebhosting services to anyone. They say they are the best, but they dont care of what you risk when you deal with this company. I experienced technical problems with my Forex MT5 account. It got stuck and did not work. I could not either switched this off nor change settings the VPS EAs. I sent proves many times and communicated with techs. I lost some money and Accuweb did not even care of waht happened and named this as a lost because of my faults. However I warned them few time before that I had been starting having troubles with the VPS and MT5. At the end it just stopped working and made my funds left uncontrolled with the existing by that time setting of EAs, which I just phisically could not reach to manage. It was terrible to see how your account is unreachable and uncontrolled. Keep away from this company reg forex VPS MT5..

They have caused my website to go down 3 times in 2022. All three times have been changes or failures on their side. EVERY time I sent a support ticket, their first response was that it wasn't anything they did. Only after I repeatedly stated what was going on and asked them to check closer, did they realize it was something on their end (nothing I could change) and fixed the problem. They have cost me several thousands of dollars in ecommerce website outages. As soon as I can migrate to a different hosting provider I will.

Terrible experience. Taken me 3 days to login to there VPS which i still can’t log into! The emails back are terrible with no clear guide to a resolution! Stay clear of this company

I have been with Accu Web Hosting for just over a year. In that time, I have experienced multiple site-down issues. Their online support is SLOWWWW to respond, and it takes HOURS AND HOURS to get things fixed. When they do finally resolve a site down issue, there is NO explanation, and NO credit for the hassle! Also, there is NO phone number to call for support other than "Sales," who only pass the issue along to someone behind the scenes. Accu Web Hosting is supposed to be in Denver, but when "Sales" does come on the phone, it is invariably a foreigner (e.g., someone in India, or with a foreign accent). AVOID Accue Web Hosting, which is UNRELIABLE, sadly!

Not recommended. I ordered VPS in S.Korea for the test and had a clear impression they are ISP or at least they partnership with S.Korea ISP. But they just sent me AWS in s.korea - that sounds ridiculous, bcz I can deploy AWS myself at a cheaper price. Apart from them they required scanned identity documents (why?)

Contacted customer service because several things were not working on my MT4 platform that work on all of my other VPS. They told me to reboot, which I did, and it did not fix the problem. Given no potential solution after that

Scam. Give you free hosting for a couple of months then out of nowhere (claiming they have sent you emails, which they haven't) suspend your account and demand reviews to have it reactivated. By the time you submit the reviews the account is deleted and the website lost. Then they ignore you.