Accurate Mortgage GroupReviews of accuratemtg.com

The beginning went very well. Excellent customer service on the front end. Our rep went beyond expectation for reviewing the process and details of app. Once all was submitted..it fell apart. The appraiser couldnt remember when they were scheduled however managed to pull it off at the last minute after i called to see where they were.showed up an hour later with apologies. No big deal. Got an email wed...2 days before closing that the paycheck stubs i sent 30 days prior..were not good copies...raced out that night to send copies again.Then the title company stated I could close a day earlier on thursday....but called that day to say she got the file mixed up with someone elses and got the wrong file set up for closing early and we would have to come following day. No big deal. We arranged to leave work early on a Friday afternoon to meet the notary at our home at 3:30 pm so we did not have to drive 45 mins to office. No show...no call. When I called title co. Office at 4pm. They had no idea why I hadnt gotten a call to reschedule...said the paperwork was held up...didnt have computer to check....then checked on it...suddenly had the paperwork...was sending someone later that night to get signed but didnt know what time. Called at 5pm to let me know they were coming and because i was suppose to be somewhere at 6pm were rude to me as if it was my fault that they screwed up. Showed up at 6pm friday night and were nice. Whatever....The day after received another generated email from Accurate letting me know I was now clear to close. Really? Maybe some follow up after you make a sell would be nice. Yes i got another automated email thanking me. The title company made the errors but it felt like once accurate made the sell they were out. Had no confidence that anyone was working together or new where things were in the process or that we would even close on the right date...too many hands in the pot And your computer generated communication is delayed and feels robotic...just sayin.

Linda was a great person to work with, everything went pretty smooth. But, you need to get someone else to do the appraisal. So much errors and it took them 3 weeks.