Account MypaymentvaultReviews of account.mypaymentvault.com

Terrible company. Anything but user-friendly or transparent. The customer service is just as bad.

This is a fraud of White Smile, anyone who gives Mastercard as a referral thats a scam

Worst experience from any prepaid card company. It was blocking payments and customer service was unhelpful. I had to complain to their client to resolve the issue. They had put a block to my card due to their “risk matrix” strategy. I spent a lot of time trying to resolve what should be simple financial transactions.

Completely useless, 99% of transactions are declined for magic reasons. Please do not use or encourage anyone else to use their services.

I created account, purchase $250 physical card. Card did not arrive. I call, chat. email them. They say they can not veirfy my account, wrong email (even though I send them all screenshots from my online profile) and drop the line.

Worst company ive ever dealt with. Wont add to tap to pay. Declined for every transaction.

I was sent this card for a refund from our orthodontist. I did not use the card before it expired and now there's now way to contact this company other than an IVR which dumps me out when I enter the card number.

Everything that could go wrong is going wrong here. Starting with amounts that were simply debited internally and then not credited to any other card, terrible customer service, no response to inquiries, fraud in several cases involving chargebacks, as they were not credited to the respective card. I find it interesting that other companies work with this company, because this negative behavior ultimately reflects on them as well. But it also says something about these other companies: that they don't care about their own customers either. I am considering legal action against this company with claims for damages. CONCLUSION: Avoid this company!!!! And spread this information continuously, because fraudsters must be stopped; even in the USA.