Account MypaymentvaultReviews of account.mypaymentvault.com

how many times are you gonna ask for verification

I tried to reset my password and received an email with the red text "click here" which is not an actual link!!! The same for "Contact by Email"!! This is absolute scam!! Avoid, avoid!!

They blocked my account payment to Amazon. In nearly two months I contacted them multiple times via both email and chat, asking to remove the blocking. Every time they told me it's my fault. After my explanation, they told me "rest assured" the issue will be solved in 2-3 days, but that never happen.

Mypaymentvault is a complete scam. I called with an issue around my prepaid giftcard. They told me because I didn't use it quickly enough (no date was ever given to me) it was forfeit. When I asked to see documentation of dates they told I had signed something but didnt have access to it. When I asked for a copy of my signature they said no. I asked to speak with a manager they said they didn't have any managers. When I asked to have someone call me back they said no I needed to email. The "customer service" was the worst I have ever seen. I lost $200 dollars and can't get anyone on the phone Where is the option for zero stars?

horrid, website will not work half the time, the other half my login will not work, and know i have the right info, they also decline payment to alot of websites, this has got to be the worst ever!!

Worst service ever ... Slow and unusable answers from support, asking for irrelevant inputs, put on hold payments without real reason, taking weeks to move forward with anything. I am very disappointed, unfortunately I had no other choice for service provider to get my reward payment.

I received this "gift card" from a software vendor, Intuit, and fully expected to use it. not only will my local country stores not accept it because it is a US Visa card, but even the US stores reject it. On query the support team told me it is blocked because I got the security code wrong - which I didn't. Honestly, this looks closer to a scam than a solution and I am so dismayed that my trusted software vendor has been duped into believing it is a helpful solution

I received a virtual gift card from this site as a gift. It never works. Transaction refused: "Declined due to Block Recurring/Installment Txn logic" Support always replies to me with the same message: "Ask the merchant to process the transaction as a single/one-time payment." But what do I have to ask the dealer, I'm just paying for a one time purchase. I finally used the card to add funds to my Amazon account. I will not accept this type of gift anymore.