Account MypaymentvaultReviews of account.mypaymentvault.com

Would not recommend. Difficult to use. Blocks and declines transactions. Customer service not particularly helpful. A payment was put on hold (not my fault) due to blocks and payment failed. Need to wait 30 days for the funds to go back onto my card. Shocking. Will never use again.

Literally can’t withdraw money. Can’t use it with almost anything. Huge scam

I can never make a purchase with my digital card, I call the support they say okay we remove the block in 2-3 business days but then they still decline any transaction I make. I tried again after three business days, still declined! And the sipport only says the same thing please wait for another 2-3 business days and we remove the block. S**tty company with stupid support. I would never recommend this company to anyone

I received a digital prepaid card few days ago and I was asked to input my Nigerian national identification number which is 11 digits but payment vault site kept insisting it should be 10 digits. Since then they have stopped me from acessing my giftcard, at first they sent me an email to re upload my documents which I did but they kept rejecting my digital Id card even after explaining that for 6 years now, nigeria has stopped issuing the plastic Id card. The other option I have is drivers license which I don't possess. I have messaged them numerous times but they keep replying with useless not assisting messages that are not related to my request at all. I have come to realize with each passing hour that this payment vault people are scam and no wonder they changed their name from prepaid digital solutions to payment vault. Can someone pls explain the reason why payment vault is requesting for a lot of documents to verify just to receive my due prepaid card, when it is not like I'm opening a bank account with them. I believe this is just a way of preventing people from accessing their money. Guys this people are scam, they have no intent on giving you your MasterCard. Don't use at all!!!

Absolutely terrible experience using this card. Constantly getting login issues that are extremely difficult to fix.

Organized scam They are one of the useless websites I've ever seen in my 34 years long life. Their prepaid cards can't be used in any shop or website. My Amazon account was suspended due to their service. Amazon didn't accept the prepaid card they provided, it showed as unauthorized/scam attempt. Bonusly is part of this scam. If your company is using Bonusly, do not attempt to take your bonuses via this scam website. Choose local or Amazon gift cards instead, because you won't be able to use your money if you choose this option. Hope they will be arrested and buried in the deep garbage of the Internet. Please report this scam company to the government: consumerfinance.gov

they steal your money without warning if you dont transfer it! the have no contact info, cant log in, no phone number and when you ask for your funds, they said theyre forfeited....!??

I chose the Mastercard pre payment card as a gift from colleagues. I tried to purchase something online from a supplier that I have used my personal Mastercard with and.........payment was declined. The store doesn't accept payments using this online voucher format Mastercard. This small detail was not presented when choosing which card to select.