Account Mypaymentvault is listed under Banking & Money.
Account Mypaymentvault (account.mypaymentvault.com) has 256 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Codewala A.
Need to spend hours back and forth setting up account with them to just use a petty $100 gift card. Its not worth it. Just for $100 gift card, they want full identity documents, address and so many personal data which they can sell and make much more out of that. SCAM.
ADI
Scam brand , good luck if you find retailer who accept them after few try card was removed :/
Jeff
Same experience as everyone else. They give you a few bogus excuses about why the card won't work and when you press them, they hang up or end the online chat. Total scam. The retailer, Nokian Tires, who offered the rebate will be hearing from me for a refund.
Rob
Their customer service is atrocious. You can't get ahold of anyone. I even tried thier live chat but no one was available and the session just kept timing out. Also, their FAQs are incorrect so I was trying to figure out my problem with incorrect information. Do not use My Payment Vault! I'm unable to use my money to make purchases.
Claudia
They suck. Card froze withing 5 minutes of getting it, they couldnt help and live support is trash. Have to wait 24 hours to use the card that took me 2 weeks to earn. And they blockef saying i used it without a cvv, you cant even submit a payment without typing the cvv so how can that be possible.
Emily
Money was stolen from my account via my email which was hacked, and they didn’t believe me even though I had evidence of fraudulent activity. This wasn’t taken seriously at all, and after numerous phone calls and emails, still don’t have my money back. Avoid at all costs!!
Karen Cohee S.
Was sent a $75 Mastercard Debit card as compensation for an hour long survey. The $75 is on the card only I can't use it. I have been arguing with them for days now. I tried it on Amazon and Temu, both rejected it. The company who sent it is Maru/Springboard/Unlock Surveys. I am about to call the researcher who did the actual phone survey and tell HIM to contact Maru as I am getting nowhere. I have already asked Maru why they are dealing with this sham of a company. UPDATE - just reported them to the Federal Trade Commission for FRAUD.
Adrian Q.
either rejected, failed transactions with no rationale or recuring transaction issues where its clearly a one time payment... sigh.
