Account MypaymentvaultReviews of account.mypaymentvault.com

Would rate no stars if possible. The company is a legitimate scam. They use AI customer service that doesn't answer any queries. This company should be shut down by any standards authority.

They literally are just thieves. I had a prepaid virtyal mastercard, used it in Morrisons...Card got blocked. Got onto customer support, they said the card has been blocked because the details were entered incorrectly. Quick question...If the card details were entered incorrectly then how would you know this was the card that needed to be blocked?.... Absolute joke

Useless support, transactions don't work and they can't even understand what customer is saying

This platform is horrible! We enter our data, send our documents, they take a long time to respond and they always find a way to not approve it! It's a disappointment, I've already advised against using the survey platform due to the number of dissatisfied people.

I can't put 0 stars. They deserve 0. They don't have customer service they can hold your money and the "process can take 30 days" just because. Please, don't use it.

Their virtual Mastercards don't work. Every time I try to make a purchase it keeps getting rejected due to a random error! Can't transfer the money and can't use the card. It's a scam.

Absolute disaster. Support is absolutely stupid and inadequate people. They demand documents that they have no right to demand, they answer requests and questions without even reading them. One answer contradicts another and the truth cannot be found. This is simply a waste of money, time and nerves.

I had a virtual card which I have tried to use through amazon. For 2 days I have tried to use to card and it's rejected it die to CVV error. Twice I have gone to live chat and told the same thing.. Cats blocked, wait 24 hours.. Utter crap, clearly just a scam to take your money from your cards!