Vibin' With Val W.
Disappointed!
I wrote a glowing review yesterday based on the great service I received and fast funding. Today I get an email saying this loan, which was supposed to be a business loan, is now on my personal credit. That is not what I was told. I have plenty of business credit where I am a guarantor, and it does not show up on my personal credit. If I wanted a personal loan, I could've gone to any bank and gotten one for more than what ACCION gave me. Very disappointed because I had started referring them to other small business owners.
Response from Accion Opportunity FundDec 11, 2025
Thank you for sharing your feedback and for giving us the chance to clarify. We truly appreciate the kind words you shared about our service and fast funding, and we’re sorry to hear about the disappointment regarding the personal guarantee requirement. For transparency, our business loans do require a personal guarantee, which means the loan may appear on your personal credit report. Your experience matters to us, and we’ve already taken steps to ensure this requirement is accurately explained to avoid any confusion in the future. After learning about your concern, a member of our team reached out personally to discuss and ensure you felt heard. We value your trust and the referrals you’ve made, and we hope to continue supporting your business goals. If you have any additional questions or need further assistance, please don’t hesitate to reach out—we’re here to help.