ACCESSWIREReviews of accesswire.com

Not enough visibility after PR publication

Pros: media coverage is great, good deal of pricing Cons: very bad of account management. Very insecured payment: they will ask you to send your credit card number and security code (CVV) via email???, who knows your credit card will be circulated in very unsafe way or be abused. Very frustrating with Accounting team, Nicholas (Customer Success Manager) due to very unprofessional manner of support. Hope you guys will improve to retain the customers and get more referral. Miscommunication, misleading, no sync up between their internal team, one will share you this, otherone will say different things, very messy.

Overall quality is good, except the very insecured payment. Also, misleading and misguiding about monthly subscription plan. Contract's signed Aug 26 but account only be set up on Sept 3. We only have 3 weeks left to prep for PR and then they overcharge. Very disappointed to the fake promise and irresponsible support from Account team(Hailey) and customer success manager (Nicholas). Please take your own risk when you deal with AccessWire. I hope you guys at AccessWire reconsider your way of support to retain customers and gain referrals

Signing up was easy. Service and distribution are great.

Ease of submission, timely output. Excellent customer service!

Very professional, speedy and knowledgeable

They did national advertising and it did not yield one customer. The only people to respond were more people wanting my money to advertise. In short, they got negative results.

My credit card was charged, and I have no contact info for who I am supposed to work with for my EDGAR filing. No follow up from whoever is working with me. I had to pay in advance and I don't know what to do. They said someone would email me, but that did not happen.