accessibleGOaccessibleGO is the first-ever hotel booking service built exclusively for people with accessibility needs. With proprietary accessibility information for thousands of hotels across America, special discounted rates, an unparalleled customer service experience, and access to a dynamic community of like-minded travelers, you can trust that when you book with us— we’ve got your back.
accessibleGO (accessiblego.com) has 61 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Activities & Tours · New York, New York
Excellent
Activities & Tours · New Rochelle, New York
Excellent
Activities & Tours · New York, New York
Excellent
Activities & Tours · New York, New York
Excellent
Showing 59 reviews with 5 stars · Clear filters
Lydz T.
Consistent communication regarding information of the hotels. It showed that my needs mattered and I was able to allow someone else do the loaded work.
Response from accessibleGOJan 29, 2024
Yes! Your needs matter! So glad to hear that our team made sure that message was conveyed. We are more than happy to help in any way we can!
Anonymous
Patch worked a last minute miracle to make our trip happen. Our original hotel has mis-advertised their room as "accessible", but it was not, as discovered by Patch when she called to confirm. We needed a roll-in shower, bars near the toilet and 2 beds. Patch found us a replacement just a few days before the trip and it was perfect. We even got upgraded from the hotel. Great job!
Response from accessibleGOJan 29, 2024
Hi Anne - thank you for your feedback and kind words. That is what we are here for. So glad it worked out at the replacement hotel!
Laura B.
Love these people!! So helpful and so quick to answer any questions!
Response from accessibleGOJan 29, 2024
Hi Laura - Thank you for your feedback. We do the best we can to ensure you are fully informed!
Polly J.
Above and beyond my wild expectations to get a motel room with everything we wanted to celebrate a significant birthday and in the location I wanted and the best part at a price point I could manage. I hope this room exceeds my expectations in every other way ! I'm so looking forward to getting away...
Response from accessibleGOJan 29, 2024
Hi Polly - Thank you for your kind words! Finding the spa bath was a tall order in a mobility-accessible room, but a challenge we were up for. So glad it worked out!
Renee P.
Thank you accessiblego for another successful stay. You were able to catch that the hotel we were booked at did not meet our needs and at the last minute was able to find us suitable accommodations. You handled the whole thing…cancelling the mismatch and finding and making reservations that met our needs. Thank you so much!!!
Response from accessibleGOJan 29, 2024
Hi Renee - No accessibility request is too much to ask for. It's what you need when you travel. We know it can be a challenge if a hotel doesn't provide exactly what you need - so we are here to catch those errors in time to find a new hotel that fits your needs. Looking forward to the next trip!
Mch
Fantastic customer service with genuine caring. Excellent communication and advocacy! I will use them from this day forward, Patch was amazing!!
Response from accessibleGOJan 29, 2024
Thank you for your kind words - this is exactly what we are here for. Looking forward to your next trip!
juan
I love the personal attention and diligence in following up with hotel. thank you.
Response from accessibleGOJan 29, 2024
Hi Juan - Thank you for sharing your experience. We handle each booking with the utmost care to make sure that your specific needs are conveyed to the hotel. Thank you for your feedback!
customer
Patch kept me updated on my reservation and made sure I had an accessible room. Very easy process.
Response from accessibleGOJan 29, 2024
Thank you for your feedback! We appreciate it. We are here to help and make the travel booking process hassle-free.