accessiBeReviews of accessibe.com

We got charged after the demo automatically, never got a receipt, when asked for a refund and specifically asked for it to be sent to a different account since we had cancelled the card we originally had on our account, they confirmed that the change had been made, then claimed to have sent the money to the account we said NOT TO SEND, they wont give us a valid invoice to track down the "refund" but my bank claims that its impossible that it got through since that account of ours was cancelled and now they wont answer our emails any longer. I have been on this trying to get a solution since july 23.

Did not respond, poor communication and attitude!

Their sales team will not leave us alone despite being asked too. We are a small agency that does not require their services. We have asked them several times to remove us from their lists and refuse to. They call us in the UK at night time as well as. Just had another call. Told the guy not interested and he said he would speak to us again in the future.

Great app. We've been using them for a couple years and have been very happy with the software. I was just notified our pricing has increased from $149/month to $1,500/month! I've used all kinds of software and I've never encountered a 900% price increase! I was given no explanation beyond that our monthly visitors exceeds 100k and that I had until the end of the month to pay up of the app will disconnect. Great software ==> Rotten followup and sales practices.

I received over 3 emails from Tristan at AccessiBe. He won't stop contacting my agency to use this service. How untactful to not stop reaching out to us even after multiple tactful declines for their service requests.

A massive scam. You have to email them to actually stop them from taking money from your card, and then after they've confirmed they've stopped, you get an email months later, saying "a withdrawal failed". Scam scam scam.

Scam! You have to literally email them with your name, domain AND a previous receipt in order to cancel your subscription. Insane scam!

Do you know this company has no contact information on their website, nor can any be found through google search. This screams of a scam. While I used them for 1 year and they appeared OK, not great, when they billed me for this year there was no notification of the bill, they charge me $500 more than the previous year, and here's the real kicker, there is no way to remove your financial information from their website and no way to cancel your account. The only contact information that you can locate is for sales, and boy it that large front and center. There are so many red flags here for this being a scam site. They are slick though, because I missed them all. If you read through most of these reviews they appear to be canned and not real people, in fact Reddit had some information about this. Plus they don't tell you if you are a small business there are certain criteria you must meet in order to have to be ADA compliant. There own terms of use section 2 on Billing and Fees indicate they have to notify you if they increase you fees. Mine were increased $500 with no notification. Am I angry, you bet I am.