AcadiumReviews of acadium.com

I signed up for this platform several years ago and it became apparent that it was not going to be useful for my business as soon as I was able to log in and see the pool of candidates that were offered. In my opinion, the platform advertises itself as providing on-shore interns (US based), which it does, but is only an extremely small pool of actual candidates available. Time differences and language barriers are not something that I have had the bandwidth to accommodate, so I requested a refund on several occasions but they have denied quoting their 14-day policy. It took me several weeks after signing up to get around to trying to vet candidates, after all, I was busy hence why I was seeking an intern so now that I was outside of their 14-day window guess what? Tough luck, Mr. customer. To add to this, they are now expiring my credits at the end of September 2022 (next month), whether I use them or not. I guess this is why people don't buy gift cards anymore because the company already got what they wanted from you so treating your right doesn't matter anymore and they have the right to put an expiration date on your already spent money. I think a lot of people may find the service useful, but be aware they are looking to profit only and past customer experience outside of their sleek interface and polished marketing techniques.

Acadium seemed very promising, but the interns they assigned me, without ever allowing me to take part in the selection process, were all poor or very poor. They were not interested in my business and were mostly not qualified for even basic office work. At the end of the apprenticeship, I told Acadium I didn't want to continue. But they put my account "on hold" without cancelling, then charged me a $499 renewal without asking. When I complained, they refunded a random $399. This is not a reputable company. Beware.

This review is for businesses who are interested in using Acadium for marketing interns. Be cautious and aware. Challenge with the service is it takes up too much time and isn’t streamlined. You generally still want to filter by some sort of interest and skill even if it’s not required for the job but Acadium has zero info or ability to have any choice in selection. They pair you up with a random person one at a time. At least giving a few options would be better imo. Then, you have to spend time filtering one person at a time linearly which makes it a long process. You are weighing a lot of trust in Acadium's ability to filter the right match. I don't mean that the match ha to have expertise in the area - of course not, but there are other non-job specific factors you may want to look for. However, you don't have control over this on their platform efficiently. Just not worth the time or effort. I went on cheggs career match instead and have had better results. I'd rather pay rates than pay the "quarterly fee" b/c it ultimately takes more time to go through this process (time == money), so I can't say Acadium ends up being a cheaper option or higher quality. Not only that, but their customer support is not very understanding and in my opinion, is ok nickle and diming you. I thought I paid yearly and didn’t realize it was quarterly. Ok, I understand that's my bad. TWO minutes after getting charged and emailed w/ the invoice, I emailed support about cancelling and getting a refund as I WAS JUST charged. I haven’t even used the service for the quarter. They refused. While I understand that technically I'm not entitled to a refund, even if I cancel or request cancellation 20 seconds to 2 minutes after being charged, generally it's appreciated that understanding is given to folks. With the tens of subscriptions folks have, it can be hard to remember exact dates and times you'll be charged or whether you even have a subscription. Many times folks aren't aware or don't even know they have subscriptions. Their support refused to even consider offering a refund citing their refund policies. At the end of the day, they are technically entitled to provide customer support they see fit. I would just want you to be aware that unless you cancel 1 second before the clock, they will not refund you whatsoever. If it's 2 seconds after to 2 minutes to 5 minutes, so just be aware. If you sign up, you can use a virtual card that will terminate after x date. I'd recommend that so you protect yourself unless you'd like to continue their subscription as they aren't flexible. This is just my personal opinion, but I find the nickle & diming to be something that is disappointing to see and I would not come back to use Acadium in the future. Although I generally had no problems with them, this was the straw. If they are willing to do this, what is their customer service like elsewhere. Most other company would not be nit picking and fighting you for dime and pennies but ultimately it is their right & policy. There's a lack of empathy or understanding about how folks can forget they even have a subscription or forget the date it renews even if their intent was to cancel. So sign up to try but be wary! Update: although I have continued to try to work with them, they have continued to refuse. They also asked me after taking my money if I could give them more of my time for free for feedback. While usually I would not have a problem with this, but after the treatment that was received, this feels just insulting.

My experience with Acadium was not great. I was matched twice with mentors who were not a good fit for me. One, because the job was the complete opposite of what I was looking for, two, with a Canadian company unable to hire in the U.S. Every time I was sent a mentor, they shared my almost exact location. I live in a small town, so if that info got in the wrong hands (read: if I was matched with a creepy man who decided to stalk me), someone could easily find me. I don't want that information out to random strangers. I was emailing back and forth with someone from the company, asking them to give out a more general location like just my state, who was no help and pretty much gaslighting me into believing it wasn't happening. Safety and privacy are important to me, and that was not valued. I was matched with a mentor who fit (she was very lovely!), but ultimately as a student I didn't have the time to work for free so I had to decline. I thought about re-applying later on, but my experience with the matching process and company employees weren't great. As a mentee, I am the resource the Acadium makes their money on, so you'd think they'd be a little nicer. I would recommend this only if you have literally no experience and can't get hired for anything. In this day and age it's not worth it to work for free. They even have a section for you to do freelance work for free so you might be noticed by a company (what?!)

Worst experience I e ever had! These new reviews look like fake reviews if you ask me. There is no way that they are legit, and I gave this company plenty of chances. I genuinely dont want people to have to go through the same experience I did. One of the biggest waste of times in My life and especially during a crucial time in building my business. The fact they still exist is a scam. They guarantee you all of these amazing things, yet their own interns will tell you that they barely vet them. I went through almost 4 different interns. 1 of them was good and that’s it. Most didn’t have college degree and weren’t English native speakers. It’s just lie after lie after lie. I’m still frustrated from my experience with them and it’s been almost half a year. Don’t waste your money or your time!

As a college student who takes his future career very seriously this experience was a waste of time. Time that could ha e been spent doing homework and preparing for exams. Instead I chose to listen to their influencers, whom of which they must pay well to associate with such a company. I signed up for the apprenticeship program and wasn't expecting to be excepted my first try. To my surprise I was and landed my first apprenticeship interview withing a few days of creating my profile and completing the "vetting" call. However, the business chose to look for another candidate. OK how is this my fault. Their own FAQ section says this could happen and to not get discouraged. OK easy enough, I wasn't discouraged as I know that I am green and would probably take a while to find a mentor to learn from. Which is what they advertise to their apprentices is the chance to learn in the real world. After finding out the mentor was going to look for another candidate I was emailed saying I had been paused from matchmaking and to follow the steps in the email to get back into the pool for matchmaking and until I completed those steps I would be paused. So I immediately completed the steps which was just a feedback about the mentor and what went wrong. I then waited and kept checking only to find that 5 days later I am still paused and even after messaging their chatbot support provided through to app. Which I might add says they respond I under 2 hours. After 3 messages and 4 days of waiting I still am paused and never received a response. So their 2 hour response time is a lie and the service is awful. Now imagine if you are the business that paid money for a poor service. I don't know maybe paying money you get better customer service, but those businesses are paying for apprentices a d if you can't keep those what service do you have to sell. Mr. Bass you have a wonderful idea however you have executed it poorly. I'd hate to see your future competition as they may end up putting you in a position of looking for a job yourself. Apprentices should save their time and go about building a portfolio of their own. For college students keep all your course projects and create a personal website to display it, and share it on LinkedIn for employers to see. Create your own exposure don't rely on Mr. Bass and his unethical team of marketers to spoil your energy. I look forward to Mr. Bass to respond as I'm sure it will be twisted to fit his narrative. No Mr.Bass I don't want your money or a job i want you to polish this into the Gem it could have been. Start with setting more realistic expectations for mentors or a more rigorous vetting process.

Disappointed from a Mentor's perspective. I found there to be a lack of accountability. I found the salesperson was dishonest about the nuts and bolts of the program. I was later told that the salespersons claims would constitute "a violation of labor law". Yet, no action was taken to right this. When I challenged the dishonesty (after signing up for a year subscription), I was told "thanks we will let the sales team know". No accountability. As a Mentor, you are not paying to get apprentice help. You are paying for the platform that allows you to be matched up to apprentices. This is what I was told by the owner. You don't get to choose your apprentice. The platform matches you. Every time the apprentice does not show up for the interview or fails to be a good fit, you start over. The matching process has taken up to 10 days. Add in the interview time, rescheduling, etc, and months go by without any service of value being provided. The most disappointing part was the dishonesty initially and the lack of accountability when I brought these issues up. I got the impression they did not care one bit about my concerns.

I wrote a review to be a part of a project for acadium but I just want to be clear. The courses are awesome but most clients want you to do everything or don’t want to be apart of the process. They dump stuff on you and tell you to contact them in a week. The courses are great. But my experience with mentors weren’t so. It is more that 10 hours a week. From my experience 20-30 hours.