Barbara A.
You had issues at the beginning but…
You had issues at the beginning but quickly fixed them. Great communication.
Response from Academic chem labMay 31, 2025
Hi Barbara, Thank you so much for your feedback — we truly appreciate you taking the time to share your experience. We're very sorry for any inconvenience you may have encountered, and we want to let you know that we have officially discontinued our relationship with our previous payment processor. At ACL, we take all feedback extremely seriously, and your input helps us improve. We're committed to making every customer's purchasing experience as smooth and seamless as possible. If you have any further questions or concerns, please don’t hesitate to reach out. We're here to help and ensure you have the best possible experience with us. Warm regards, Academic Chem Lab