Thirumalesh B.
Unfortunately, bad experience
Unfortunately, our experience was bad. We signed up for annual mice control program and its a sheer waste of time and money. Feedback was given at 2nd visit which was after few weeks of start of program. There was no follow-up from AbsolutePest for 10 months after which I received pestering phone calls to collect amount due. I complained at the poor experience but they do not honor sincere customer feedback. They kept insisting, they did not get my feedback given to their associate at my home. Bad communications on their side and no note-taking for follow-up. They left couple of trays with rodenticide on roof rails and they fell down exposing children to hazardous chemicals. And the mice entryways were not located and sealed permanently. Couple of drain downspouts were stuffed with steel-wool by AbsolutePest and as expected, they came off in few days due to rain storm. So, my home was exposed to mice and we have been suffering. I had to put up my own child and dog-proof bait stations outside my home for perimeter protection and mice traps (child proof d-con and glue pads) inside home. Do not expect them to solve the issue for you.
Response from Absolute Pest ControlSep 9, 2019
We are sorry that this customer feels they had a bad experience. Unfortunately, we were unable to collect payment at the time of original service 9 months ago even though ample time was given to make payment. We do provide a 1-year guarantee on our work with free retreats as needed however, since no payment was received, no follow-up service was scheduled and no guarantee applies.