Joshua F.
Customer Service Success Story
At first I was not happy with the colour of the canopy. I felt it didn't match what was being represented on the website. MInd you, I was ordering the colour orange and given the digital format ABC customer service was prompt, kind, and very helpful to help me understand that there can be some variance in colour. Given that I wasn't 100% pleased they offered me 30% refund off my original purchase. They didn't have to do that. But, this gesture helped me to feel like my concerns were valid. I felt they were fair and very helpful.
Response from ABCCANOPYApr 9, 2025
Thank you for sharing this journey with us! We truly appreciate your understanding about color variations—it’s feedback like yours that keeps us improving. Wishing you many vibrant days ahead with your canopy! Warmly, ABCCANOPY



