ABCCANOPYReviews of abccanopy.com

I ordered a replacement top for my 10x12 gazebo that had gotten torn in a windstorm after 3 seasons. At time of my purchase, I was told that it was coming from China and would be 2 - 4 weeks to receive it. Shortly after ordering I received an E-mail stating that due to anticipated high tariffs they were going to send me an entirely new gazebo from their local stock, rather than shipping just the replacement top. I received it after 3 days. Very pleased with their customer service

Great service, great delivery delays, good quality product! I would recommend this company anytime!

Honest,in time,good merchandise

They were very helpful to me since I needed a replacement canopy that is not an item for sale on the website. While emailing customer service they stated they can sell me one and I'd also have to pay shipping costs. It wasn't terribly expensive, so I agreed to it. The downside was that they stated it would take 2-3 weeks for delivery. Well, it took 3 days!!! I was thrilled! I have the 10x10 gazebo and it has proven to be one of the best buys ever. I have posted multiple video reviews on Amazon showing how the high winds didn't budge the canopy! I highly recommend their products.

My top canopy was damaged and I needed a replacement. ABCCanopy was able to send a replacement for a nominal fee, with an extended timeframe for delivery (likely overseas) clearly communicated. I am pleased with my interaction with their customer service team.

Fast shipping and friendly customer service

Canopy hinge was damaged during shipping. I contacted the company and they said they would send replacement part. To make up for any inconvenience, they would discount an accessory item.

Replacement parts are just the way I wanted to go