ABBE GlassesReviews of abbeglasses.com

ordered one pair of glasses from them and it was ok theyre cheap what do you expect, broke the frame part went to order another pair said one left in stock i ordered the last one. i watched it go out of stock, come day later theyre emailing me telling me to pick a new frame its out of stock. didn't say when it was gonna be back in didn't give a option of any similars didnt give a option to a fully choose a different pair that would be the same price (im not picking a new pair and paying more for that pair i dont want) so i asked why it says its out of stock when i am the one that bought the last pair ect ect told them if its out now, then cancel it. so i got back "fine its canceled" now another day later the things are back in stock! now id love to know why they didnt just put it on hold tell the date theyll be back in and let me choose seeing as i had to wait 15 some days for shipping or pay 25$ for a faster date. i dont have the patience for this kinda thing, i ordered the last pair then to be told theyre out of stock just pick a different one?? nah.

My first order went well for a trial order of two glasses, but my second order of five glasses has still yet to be rectified after months of emails, and the last few have received zero response. Two glasses were supposed to have a light pink tint to be used as sun shades but they do not have any visible color to them, they appear exactly like the clear lenses. They failed to send an actual picture of the three shades of their pink color lenses as I requested, even though they requested a picture of the questionable glasses which I did provide to them. They did not replace glasses nor offer any compensation or credit therefore I do not recommend this company, especially if you intend to order tinted lenses.

So after a few weeks of waiting for my classes I tried them on they are smaller than pictured, and they are definitely not the prescription entered. They feel very cheap. I have gotten a better pair at walmart. Very disappointed.

I ordered glasses for my son with order number OD28706 and y’all sent me another pair of my glasses . HE STILL HAS NO GLASSES and I’m clueless as to where they are plus I paid $16.10 plus shipping and now I have to call to see where they are smh a head ache

The dumbest customer service I have ever experienced. Since last 14 days we are trying to cancel an order and still they are not doing it. Instead now they shipped the order. I ask a certain question and they reply something else. Can someone please put some qualified candidates in customer service. The real experience with the company is not matching even 1% with the reviews shown here. I am surprised what's going on!

So I ordered sunglasses for my wife on Oct 1st. Submitted her prescription from the eye doc and they would not process the script because they did'nt think it was correct.Held up for several days with NO communication with me. Finally asked for a refund on Oct 27th, was told to expect an e-mail with refund info and got ZERO!

Glasses were not the size represented on the website. Customer Service chat doesn't work. Customer service phone doesn't answer and tells you to leave a message at the beep-but there is no beep. UPDATE: FINALLY GOT THROUGH BY CHAT. They said (by chat) they would replace but put on hold for supervisor approval AFTER 1 HOUR AND 25 MINUTES THERE WAS NO RESPONSE. I SIGNED OFF CHAT AND ASKED THEM TO CALL. THEY NEVER CALLED. Obviously you can't trust them. Makes you wonder if they really even use UV protection/anti reflection, etc when you pay extra for that. Do you want to trust your eyes to a company like this. UPDATE #2. TRIED CHAT AGAIN AND FINALLY GOT THROUGH. THEY SAID THEY WOULD SEND A REPLACEMENT. UPDATE #3 23 DAYS LATER. NEVER RECEIVED ANY RESPONSE-NO CONTACT, NO REPLACEMENT. TRIED TO CHAT WITH THEM TODAY AND LEFT THE CHAT ON ALL DAY. 5 HOURS LATER STILL NO CHAT REPRESENTATIVE.

Don't use this company as they are buying their reviews on Tomoson. So any 5 star reviews are fake.