Jenna
Never received my glasses.
Never received my glasses.
Response from ABBE GlassesDec 13, 2024
Sorry to keep you waiting, we will optimize the shipping time in conjunction with logistics company.

ABBE Glasses Offers High-quality Prescription Glasses Online at incredible Affordable Prices, Including fashion and designer glasses, cat eye glasses, blue-blocking eyeglasses, single vision eyeglasses, bifocal and progressive eyeglasses, prescription sunglasses and photochromic eyeglasses and sports eyeglasses.
ABBE Glasses (abbeglasses.com) has 791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jenna
Never received my glasses.
Response from ABBE GlassesDec 13, 2024
Sorry to keep you waiting, we will optimize the shipping time in conjunction with logistics company.
Don
Before I ordered, I asked my optometrist for my prescription. The glasses I received are clearly not my prescription
Response from ABBE GlassesDec 13, 2024
We apologize for not being able to satisfy you, please let our customer service contact you about your prescription eyeglasses issue.
Jamie L.
Customer service held my order without notice and when I contacted them, they argued with me about my child wearing adult frames. Also, I still have not received the glasses yet and my daughter NEEDS them for school
Response from ABBE GlassesDec 13, 2024
We apologize for not being able to satisfy you. Children cannot wear adult eyeglass frames due to size and other reasons, thank you for your understanding.
Max S.
The website won’t let me track my order, and everytime i try to ask someone about it i just get more confusing answers. i’ve used this company plenty of times in the past and never had this much of a frustrating experience
Kari L.
I wouldn't trust this company ever! I should have been smart and just stayed with the other 2 companies but I liked one pair of frames and gave it a go. BAD IDEA. 15 days and my order still hasn't shipped its still in assembly took forever to get someone to chat with me on there and they told me it's only 1 to 3 days then it's shipped out and that they are sorry for the delay they seem to not answer my question on how long will my order take to get and then when I want to cancel it there's only one person who handles all the cancellations and refunds.
Response from ABBE GlassesDec 13, 2024
We apologize for any inconvenience caused. Thank you for your sincere reviews.
Michelle A.
I ordered a pair of glasses and for whatever reason, I couldn't see out of them. I talked to Abbe Glasses and they said they would issue a refund once I returned the glasses. I did return them and they never refunded my money. They don't answer their phone or emails. Buyer beware.
Response from ABBE GlassesDec 13, 2024
We apologize for this, if you can please provide the order number directly we will help you deal with this as quickly as possible.
sylv
Ordered 3 pairs of glasses from this company. My lenses have a prism value. I noticed the glasses did not see right, they seemed off so I took them in to an optometrist to have them tested. The prism values were completely wrong, bases directions wrong and the one lense had a +75 instead of +25. There is no way to contact this company. No one answers the live chat, phone number is an automated message saying there is no live agent. I’m out almost $400, will file a dispute with my bank as I highly doubt this company will do the right thing
Response from ABBE GlassesDec 13, 2024
We apologize for the misunderstanding. And we hope to have the opportunity to make up for our mistake.
customer
my glasses are not here. Your reply said you sent the tracking number, which is true, but it just ends in Minneapolis. So this is not helpful. Your email said the order is "complete" as if it was supposed to be in my hands. It is not.
Response from ABBE GlassesJun 6, 2024
Your package is still in transit. The Expected delivery June 07, 08:00PM We have sent the USPS tracking link to your email. We apologize for the confusion and we take responsibility. Our system marked the order as "complete" to indicate that the eyeglasses assembly process was finished and they were in transit. The order status on our website will remain as "Shipping" until you receive your eyeglasses the day after tomorrow. We apologize again for the inconvenience