AarpunitedhealthcareReviews of aarpunitedhealthcare.com

Do NOT join the AARP United Healthcare plan! I had the prescription plan in 2024. This year, July 2026, they sent ME a bill for $780.10. They said since social security didn’t pay their portion for my approval of my LIS program, then they are going to bill me instead. I paid my portion in full. So why isn’t the insurance going after Social Security? And yes all of the documentation was provided to the insurance company. Social security and Medicare office both acknowledged I was enrolled and approved for the Extra Help program. S.S. Said for the company to call them. Medicare office said for Me to not pay it and let them take me to court. I filed the billing dispute/grievance. So what happened they sent me to a collection agency and even though this week the person in the call center stated I was correct, this is still in limbo. Now all those stress is causing me heart problems and need to see a cardiologist this October

no help what so ever just excuse excuse excuse for why they cant do their job

Whose short-sighted idea was it to delete coverage for restorative dental care starting in 2026? AARP members, being 50+ require more restorative dental care than any other type. Due to this debacle, I may have to switch Medicare Advantage plans during open enrollment, which is disappointing because my healthcare providers have been excellent!

Horrible claims department. I am supposed to have zero copays when I see my primary care physician. I have had to call every time because they have denied claims saying my policy expired. This is every time, even though my policy is still in place and premiums paid on time every month. I should not have to call every time.

My father had denture coverage through this insurance. We arrived to the dentist office only to find out that the portal was showing that he does not have coverage. I spent an hour and a half on the phone with three to four different people in the floor of the dentist office only to argue and be told first that he's not covered and then told. Oh yes he is covered. Finally, we get to what I thought was a resolution. However, dentist office can't take a verbal approval or confirmation of his coverage. The insurance representative would not fax a confirmation of coverage or email. They stated that he had to mail authorization and confirmation of coverage. That confirmation was never received by us or the dentist office. It's now a month later. And the dentist office still is showing him not covered in their portal. Worst experience ever. It had cost me hours away from work, my time, my sanity, and now more hours away from work. Plus my personally missed dental appointment because of spending time on the phone. Trying to resolve my dad's. Dad's. Now I have to take twice as much time off. Actually four times as much time off because of their incompetence. They clearly do not employ or train their persons to be knowledgeable or even competent. The slightest bit of competence would be nice.

Horrible! Whatever you do, don't sign up for this stuff. This is just a way for them to get hold of your Medicare money and return and do as little as possible. Nothing is below these people if you're just starting or either way, your best bet is to keep the good old original Medicare and don't get near this. I don't know if the others are this bad, but I have a feeling many of them may be.

Difficult to find providers that accept plan. Customer service is not very helpful either. Frustrating

I'm shocked AARP would affiliate with such a horrible company. UHC is ONLY out to make exorbitant profits for their leadership, this time at the expense of senior citizens and AARP is complicit. UHC Medigap advertises "Premiums are the same no matter how old you are. Premiums may go up because of inflation and other factors." My AARP UHC Medigap policy has gone up TWICE in the FIRST YEAR and is now 30% more than when I started, just last year. In addition, it took 3 to 4 months of repeated calls to UHC while premiums were being paid for UHC to start the policy. As usual, UHC is the worst of US healthcare, this time with AARPs blessing.