AARPReviews of aarp.org

Beware of leaving your credit card information on the AARP member portal. My card (which had expired) was somehow charged anyway when my membership was about to end. I did not want to renew my membership. Anyway, I saw that my current card was charged $20 even though I did not authorize the charge. How AARP was able to charge an expired credit card is mysterious in itself. DO NOT TRUST AARP.

If I could give a ZERO review I would. From the start it was a nightmare I told the support person that I am from Canada and he assured me that it’s the same thing and the service was identical. I need the support person to create a pass word It took 8 attempts. The first 5 using the Safari browser. He kept blaming Apple for this So we switched to Chrome still 3 more attempts. He then quoted me $20.00 USD per year Another 10-15 minutes to set up my account. Lo and behold he accidentally made a mistake. Canadians have to pay $32.00 USD. One might think that a support person would know that. After over an hour it was set up. Then I was getting emails and text messages seemingly every hour telling about all the valuable services. After booking a hotel room through AARP I double checked Wyndham rewards and their price was less as was Trivago Then I got a price to rent a car with AARP and the price on Expedia and the price there was lower. I then checked the various online reviews which in hindsight I should have done first. The reviews on several websites Trustpilot as well as BBB were generally negative. I called to cancel. The call center person kept apologizing and asking what they could do for me not to cancel. There is no reason to remain a member. When I asked for a simple email confirming the cancellation I was told that the is no way they can send an email. REALLY!!! This is 2026!!! Text messages and emails tying to get me to use AARP’S services but no cancellation via email. I was told that a letter will arrive in the mail in about a month. AARP is clearly not worth it Stay away!!!

Myechia Minter-Jordan is a horrific CEO of AARP, as are the heads of departments. I've been a member for over 11 years, and have had issues this year. When the heads of departments would not respond to my texts, emails, or phone calls, I sent two letters with very specific information to Myechia Minter-Jordan. I had dates, times, names, etc. She will not respond at all, so now I understand why her staff don't respond. They're following the lead of their CEO. BEWARD BEFORE SIGNING UP, AND LOOK TO SEE WHAT THE CEO IS PAID. LOTS OF MONEY AND NOT RESPONDING TO CUSTOMERS (HORRIFIC CUSTOMER SERVICE!)

This insurance company looks more like criminal scam. They do not provide any discounted insurance. Actually they are more expensive than any other insurance. AARP REALLY SCREW UP BY ALLOWING THEIR NAME AND REPUTATION BEING USED AS A SCAM

For years, I have played some of the Staying Sharp games and had three added to my favorites list. In January 2026, two of those games were no longer available. I called the help number twice and talked to two people requesting these two games be added. They promised to report it. When these two games were still not available, I wrote to the AARP address in Washington, D.C. on February 11, 2026. I have never received a response.

I haven't joined AARP in 4 years. I have requested no emails or mailings be sent to me. I needed help with a UHC reimbursement issue and I got ZERO help from AARP, although, they have an association with UHC and brag that they will assist you with any issue...that is a farce Stay away from AARP, they do nothing for you.

Lack of honesty and support with Rewards Program. Items provided are out of service or cannot be used. Had to speak with three people (the 2nd hung up on me) to find out that points earned over a long period of time cannot be given back when the Rewards Program doesn't work. Hell!! I asked for points back not money!! Very disappointed with the lack of help to remedy my concern. Also found out that many local restaurants and services don't support the AARP card and give discounts as they state. AARP demonstrates the lack of integrity dealing with the public. The only thing worthwhile is the magazine, and I found out that my local library carries it!! What do I need the membership for. I will be cancelling my membership.

I payed for a year of subscription from AARP and never received any cards . All they did is bombard me with emails and texts. Now they are asking me to donate to help older people. I’m 71 years old. They cheat elderly people and then they expect donations.