AARPReviews of aarp.org

The AARP NYLife customer service is the worst I’ve ever experienced. I was hung up on twice trying to speak to a representative from the claims department. I think they do it on purpose. Nothing is simple with these people and I don’t have all day to be calling back they need to keep us on the line and do their job.

87% negative reviews. I have to agree. They sell airline tickets through Expedia and Expedia only cares that you are over 18. Tried to use purported restaurant discounts a couple of times but found too many restrictions to even make it worth mentioning. And no! Not 87% of reviews are by old people wanting to complain. Not even the Guardian can find 87% of people willing to complain about Trump.

Their programs to help seniors with insurance savings is junk. Hartford Insurance who they claim to be so good would not even insure our home due to a small claim on an older home we owned. Small claim we had with prior company and now they won’t cover our new home. Horrible service

This company takes advantage of customers. I have a homeowners and auto policy. What they disclose to you when selling you the policy differs from what you receive. I am very disappointed that this company advertises they assist senior citizens when they do not. I am searching for a new company to insure my home and auto. DO NOT USE THIS COMPANY

You can never sign in ! I just tried three times and have not been able to sign in using their technology! And Ihave been paying for this! You can never sign in !

AARP continually sends "renewal " notices in an attempt to deceive members that have months left on their current memberships. They either are extremely inefficient or scammed. My opinion is the latter.

Ordered cards 3/17 called 3x times spoke with a supervisor on the 4th call same Dog & Pony show! Even digital card was not accepted by the retailers need bar code, we checked address, account, blamed the vendors. Offered let mr extend membership for 3 months for free we'll your not extending it by the time I receive the cards will be 3 months! No concierge service it's gone! AI could do just as poorly in the meantime lost alot of discount aka money! Yet membership not free! Sad they know most places will not accept digital yet they try to convince me! If I didnt need the membership for other programs I would no longer renew AARP doesn't care about their membership only interested in allowing companies like UHC & The Hartford to brand their name & pay them a huge fee to allow then to use AARP name but this is when they were trusted AARP needs to experience attrition & start with CEO hire people who have both the will & skill to do the job!

I recommend being very cautious with AARP. I signed up in 2023 and canceled my membership. It was then renewed again in 2024 without my authorization. After canceling a second time, the membership was renewed again for five years through my PayPal account without my consent. This was extremely frustrating and concerning. I strongly encourage others to closely monitor their subscriptions and payment methods.