AARPReviews of aarp.org

AARP does not stand behind their customers on Medicare. They promote and endorse United Health Care but when a situation arises they are no where to be found. I need a medication as a cancer patient I do not also need diabetes and I am pre diabetic and United Health Care will not approve a medication that despite my medical history and recent medical tests I obviously need. After running my wonderful doctor ragged writing appeal after appeal--add this--include this--each time getting denied we finally get an answer-after 6 months of paper work and appeals -NO we do not --even though it is on our formulary approve any medication for pre diabetes.--Cool--so not I get to get diabetes over time in addition to 4 other life threatening /dx's and when/until I get diabetes they will not approve it--United Health Care simply does not care--and all AARP will do is refer you to UHC--catch 22 --chasing a tail--waste of time ---time a sick person does not have --AARPand their endorsed health plan from United Health Care are -no service-companies---why am I paying dues??

I booked a car through the Avis–Expedia platform promoted by AARP and was later fined £120 due to a congestion zone violation I wasn’t warned about at rental. Despite repeated contact, AARP refused to help—denying any responsibility and offering no meaningful support, even though they profit from promoting these services. Their representative admitted they had no role in resolution and directed me to public information I already had. AARP markets itself as a member advocate. My experience shows otherwise. Unless resolved by Sept. 5, I will be filing a small claims action. I expected better.

1. I have been waiting for AARP UHC to approve addition PT appointments for me since my 7/15/25 appt was scheduled, but needed canceled, because they didn't give approval, in time for this appt. 2. I've had to cancel 2 additional weekly appointments after the 7/15 appointment, which includes my appointment tomorrow. 3. My PT provider is getting the runaround from them and they are told that they need to contact Optum. My PT provider called Optum and was told they needed to call AARP UHC, which they did and then requested a 3-way call with my provider, AARP UHC and Optum. Nothing ever came of that discussion. 4. I fell and fractured my right maleolus and tibia/fibula, not only fracturing the bones, but doing extreme tissue damage of my foot, ankle and lower leg. 5. My last original approved PT date was on 7/10, but it was decided by my PT, that I needed additional weekly PT, because I'm still having issues. 6. I have now had to cancel 3 additional PT appointments because of their inability to get with the program to approve additional visits. 7. This in my opinion is abandonment and could result in a poor recovery outcome, causing permanent problems for my complete recovery.

I WAS A MEMBER FOR YEARS AND THE ONLY USEFUL DICOUNT WAS 10 PERCENT OFF OF OUTBACK. THEY WANT TO KEEP SENDING MONEY IN MANY WAYS.

I have been a member for 7 years now and have finally realized that they have done nothing but took my money, promised me the moon and deceived me. People they are fraudsters and kings at deception. I finally cancelled my long time membership. They couldn’t care less about you . Your money is what the bottom line is. D O N O T get involved with these people.

App is useless.

I reached out to AARP re: The Affordable Connectivity Program for Internet service for seniors & have yet to hear a word from the rep over this program I can see how much my membership is valued. Grade earned:Big Fat F! It makes me want to consider canceling my AARP membership.

Web site is very slow. Not user friendly. Constantly losing my PASSWORD. Just a fairly useless old school site.