AAMCO Transmissions CentersReviews of aamco.com

AMMCO NEW BRAUNFLS, TX 1402 S Seguin Ave, New Braunfels, TX 78130- This review is for this location. i cannot comment on other locations. Think twice about using this business. I had an issue on the highway and needed a repair right away. AMMCO seemed liked the right place for a repair. AMMCO sorta diagnosis the problem was transmission cooler line came disconnected. They reattached the lines and said everything was fine with the transmission. Turns out everything was not fine. The transmission was leaking. My normal mechanic pointed out the leak a day later. I was told by AMMCO they did a thorough inspection. If the inspection took place they would have caught the leak along with several other things that needed attention. I would give 0 stars but that is not an option.

My daughter's car was dropped off on OCTOBER 18th today is DECEMBER 10th! The trans began to slip, we called Aamco in Prospect Park and they said bring it right in. They quoted us a price which we had to finance and said car will be done in a few days. We had to rent a car while waiting for the rebuild. On 6 occasions we were promised the car was done. Earlier this month we were told it would be completed by next morning. My daughter's boyfriend took a uber from his home in Philadelphia to arrive at the shop only to find out the used trans they put in once again does not work. It is now December 10th and fingers crossed the car is promised to be finished tomorrow but we have heard that song before. This transmission, Ubers and car rentals for 2 months have cost us THOUSANDS! When we asked for a discount since we inconvenienced while they tried to put a square peg in a round hole for 2 months, we were told they cannot discount. Oddly enough, I used to work for Aamco Corp Office and that is false info. BUYER BEWARE! Completely unprofessional, lack of communication and honest customer service. We are begging for some assistance from AAMCO Corporate Office to help resolve this nightmare.

I took my vehicle for a FREE courtesy check at 1821 S S Rd 7, Fort Lauderdale, FL 33317. After two days of getting no updates, I called and spoke to a female by the name of Zee. She informed me that the battery in my vehicle was dead and that they had to charge it, which took the whole day (RED FLAG). She also informed me that to diagnose the problem, it would be about 4 hours at $169 per hour (another RED FLAG); it does not take that long to put a vehicle on the machine to find out the problem. I thought all along that was what was being done. I was told that she would text me some papers to sign to give them permission to do the diagnostic, and I agreed for only 1 hour at $169. I called back on day 3 for more updates; Zee informed me that my vehicle was still waiting to be diagnosed and that it would not be done until the following Monday because of Thanksgiving and that they are not open on weekends. The shop is open at 7:30 am, and a message was left on my phone at 5:47 am telling me that she had new information on my vehicle (REALLY!). If the shop is open at 7:30 am, how could they have information about my vehicle before that time? (RED FLAG). I called the shop just to be told that I would have to pay $1195.00 for them to diagnose my transmission. At this point, I told Zee that I would be coming for my vehicle. I requested a printout for the diagnostic they claimed was done. I went home and viewed it, only to find out that nothing was done, and they dated the paper for day number 2, even though they initially told me that nothing could have been done until Monday. I called and spoke to Zee, who was very rude and hung up the phone on me. They also deliberately broke my key fob, and now I can open or close the door of my vehicle unless I remove the key from the fob. I took my vehicle to another shop, and I got the problem fixed for only $125. The problem was just the transmission pressure switch. I would advise everyone to get a second or even a third opinion. And please be aware of AAMCO. They are not truthful and will lie to you just to get your money.

As a transmission rebuilder myself, I recommended a family member to a AAmco transmission shop in Pomona Ca., Not realizing they were not able to rebuild a basic G.M. transmission, that failed under warranty. She returned to the same shop, for warranty repair. After two weeks the trans. failed again. they blamed the engine overheating the trans. And refused to correct the issue, even after i called them myself. I ended up rebuild a transmission and sending it to Calif. from Spokane, Wa... NEVER go there...

They had a promotion that offer a 12 month interest free loan for any repair of $750.00 or more. My repair was a lot more than that. I was approved for a loan but the did NOT honor the promotion of 12 months. Deceptive advertising and bait and switch tactics.

My husband had his vehicle there for several weeks!!! They said 3 times to say the car is ready when he would call. When he went there his car was still hoisted up on the hoister!!! My husband is extremely tactful about this but after 3 weeks I am not. They messed up the initial problem and have to fix it for free. Granted his car is a no longer made and they have to find the right parts. However this is the third time they say it’s ready!!! I am going to leave a reviews in BBB!

I came here to replace my Ford's transmission that cost me nearly 8K. It ran fine for less than 60 days until it didn't. We came back to get it fixed under the "warranty" they promised. Warranty being if the mileage drove after being fixed was less than 12000 miles, they'd fix it without cost. That was not the case. They asked for another 3K to fix the transmission per this "warranty" which was not even outlined originally. They even threatened to keep MY car that is under my name, insurance, title and wouldn't give me my key unless I signed a paper agreeing to pay this 3k. The manager was rude, unprofessional, disrespectful, and directed microaggressions towards me and my husband as people of color. They want your money. They are "binding" by mouth only and argued that paper documentation isn't necessary even when people are paying thousands to get their vehicles fixed. The manager boasts that he has 4.6 ratings on Google but on other sites, this place doesn't even measure up. I do not recommend this service at all. There is better people and services out there.

I'll try to make this brief the date was August 13th. Took a Jeep to figure out where I was losing transmission fluid. Transmission work fine. I had one estimate for a 1900 and some dollars later on it was determined 600 of that was for a oil pan gasket replacement which I did not request another 80 was for a brake line relocation which I did not request. Just wanted to figure out the leak situation and get that fixed well almost 5 days later was told jeep was fixed. That was on a Friday parked it in the garage Saturday morning transmission fluid all over the floor. They're not open on weekends drove another vehicle down there Monday wanted to refund took the cardboard that was underneath the jeep with pictures and showed them the problem the owner chad proceeded to tell me that was b******* also threw around a few f-bombs. Needless to say the discussion never went my way. I asked him how he determined that the jeep was fixed. Asked if they started it to warm up the transmission or even drive it around the parking lot. Crickets no answer just more cussing. Told me the vehicle was too dangerous to drive. So that's why they never checked it. I guess because I didn't want to pay for all the other repairs that I didn't ask for that they didn't check it I don't know. I said could you just put it on the lift and raise a little bit and start the engine to get the fluid moving crickets again followed by more cussing bottom line. This is the last place you'd want to take a vehicle