AAA Food Handler provides quality Food Handler Certificates, ANSI National Accreditation Board (ANAB) Accredited Food Manager Certification, Food Allergen, Alcohol, Sexual Harassment Prevention Training throughout the United States. Lowest priced, highest customer satisfaction.Visit us at www.AAAFoodHandler.com
AAA Food Handler (aaafoodhandler.com) has 702 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
aaafoodhandler.com
Website
aaafoodhandler.com
Category
Food Production
Location
Frisco, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 9% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Very disappointing experience. The customer service I received from Stephanie T. and Marcela was rude and unprofessional. I was unable to take my scheduled test because my desk setup was not accepted, and instead of receiving helpful and respectful assistance, the situation was handled poorly.
Based on my experience, I would not recommend this institution. If you are considering taking an exam here, I strongly suggest looking at other options where candidates are treated professionally and with respect.
ES
Eydis S.
⚠️ Extremely Unprofessional and…
⚠️ Extremely Unprofessional and Fraudulent Experience ⚠️
This company is an absolute fraud. I was scheduled to take an exam and no proctor ever showed up. I spent hours waiting, putting aside important personal responsibilities, only to be completely ignored.
When I contacted customer service, the experience became even worse. The representative was disrespectful, rude, and unprofessional. She constantly interrupted me, would not allow me to explain the situation, and refused to properly address my complaint about their terrible service.
I was then told that no refund would be issued, despite the fact that the service was never provided. As a result, I lost my money, wasted valuable time, missed three days of classes, and now have to pay again with another company.
This is unacceptable and deceptive business behavior. I strongly do not recommend this company to anyone. Save yourself the stress, the time, and the money.
Response from AAA Food HandlerJan 5, 2026
Hello Eydis,
We are very sorry to hear about your experience. The issue was not that the proctor failed to connect; rather, the chat session was closed before the assigned proctor was able to share the meeting details where the session would take place.
Our support team did provide assistance; however, a refund was requested. A partial refund was issued, as the training’s instructional resources had already been completed.
We hope this helps clarify the situation. If you have any additional questions, please feel free to contact us directly.
Thank you.
Kind regards,
AAA Food Handler Support Team
AS
ashley
Videos don't work
Videos don't work. No one responds to their email. Wasted my money.
Response from AAA Food HandlerOct 27, 2025
Hello Ashley,
We’re sorry to hear about your experience and that you had trouble with the videos. We’ve checked our records and can see that you successfully completed the training that’s great to see! It appears we haven’t received any messages from you, but we’d be happy to review any issues you encountered.
Please don’t hesitate to reach out to us at [email protected] , and we’ll be glad to assist you directly.
Sincerely,
AAA Food Handler Support Team
C
C.
A Waste of Time (and the downfall of society)
Your product is extremely low quality and only exists because governments require it. This sort of laziness and fluff is a poison in our society. If you don’t do something with care, no need to do it at all. Learned nothing, wasted time. Thanks for nothing.
Response from AAA Food HandlerOct 20, 2025
Hello Chad,
Thank you for taking the time to share your thoughts. We're sorry to hear that your experience with the Food Handler course did not meet your expectations.
Our aim is to provide accessible, high-quality training that meets regulatory requirements while promoting public health and safety. We understand that not every course will resonate with every individual, and we genuinely value your feedback.
If you have specific suggestions on how we can improve the course, we kindly invite you to contact our support line. Your insights can help us enhance the experience for future learners.
Best regards,
AAA Food Handler Support Team
KL
Kevin L.
Had the worst experience with this…
Had the worst experience with this website I do not recommend to anyone please do not use this website it just robs your money and doesn’t let you finish the food handling test so you can get the certification, I am extremely disappointed spent money on this website and didn’t get anything in return please do not use this website. It will be a waste of time & money.
Response from AAA Food HandlerJul 3, 2025
Hello Kevin,
Thank you for your feedback, we truly appreciate it. According to our records, one of our customer service specialists assisted you and helped resolve the issue. You had mentioned that you would consider updating your review to reflect the positive outcome, but we noticed that it hasn’t been updated yet.
If you're still satisfied with the resolution, we’d be grateful if you could update your review to share your full experience. Your input not only helps other customers. It also supports the work our team does every day.
Thanks again, and please don’t hesitate to reach out if there’s anything else we can do for you.
Kind regards,
AAA Food Handler
JS
JS
Training is too long
Training is too long, but advertised as 25 min
Response from AAA Food HandlerMay 15, 2025
Hello Jonathan
We're truly sorry to hear about your disappointing experience. This is certainly not the standard we aim to uphold. Our Food Handler training is designed to be self-paced, allowing you the flexibility to complete the modules at your convenience. If done in one sitting, the training typically takes about 1.5 hours.
Your feedback is very important to us. If you don’t mind sharing, could you let us know where it was indicated that the training would take 25 minutes? That information would help us ensure accurate expectations moving forward.
Please don’t hesitate to contact us directly. We’re here to help and committed to improving.
Best regards,
AAA Food Handler
DS
Dilip S.
Wonderful and very helpful
Wonderful and very helpful
Response from AAA Food HandlerApr 11, 2025
Hello Dilip,
Thank you so much for your feedback! We noticed you left a 1-star rating, but your comments were very positive. If this was an accidental rating, we’d greatly appreciate it if you could update it to reflect your experience. Either way, we're glad you had a wonderful and very helpful experience, and we’re here if you ever need anything else!
Thank you so much,
AAA Food Handler Support Team.
AY
Aych
I paid for the course and did not…
I paid for the course and did not complete it. they said my purchase expired to learn the materials. and they would not 'renew' what i paid for. i emailed and they stood firm saying its been too long. how can what i purchase expire? this isn't a loaf of bread, its course material i paid to have access to. its not a subscription, if thats the case then they should make that clear. any other online education you can purchase outright and take your time or subscribe - this pricing scheme is predatory.
Response from AAA Food HandlerApr 11, 2025
Hello Helen,
We’re sorry to hear about your recent experience with the coursethat’s certainly not the standard we aim to deliver, and we truly appreciate your feedback.
Please note that we’ve successfully extended your course access for an additional month. We hope you’re able to make sure of it.
If there’s anything else we can assist you with, don’t hesitate to reach out our support team at [email protected].
Thank you,
AAA Food Handler Support Team.
