A1tradingServicing Traders & Investors Globally Our goal at A1 Trading is to provide traders and investors with top level online communities, trading software tools, and informative media content. We are a team of trading analysts, developers, and management st...
A1trading (a1trading.com) has 244 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sibet H.
I had a life time access and now I can't even access my account.
Response from A1tradingSep 8, 2026
Hi Sibet! It looks like your access was paused due to an incomplete payment on your 4-month plan. We'd love to help you get this cleared up and restore your access right away. Please email us at [email protected], and we’ll take care of you!
Kenneth B.
I contacted the business to explain that I had a family emergency involving my mother, who has early-onset dementia and has been in care for three years. The response I received was: “I’m going to have to report you for stealing from us… as you agreed to pay when you were given access and are obviously lying.” I was genuinely shocked by this. I have never stolen anything and I do not understand where this accusation has come from. The service was provided without payment at the time, which was their decision. I have retained the full WhatsApp conversation as evidence. In my opinion, there is a professional way to handle a payment dispute, and making accusations of theft and calling a customer a liar was completely unacceptable. I am leaving this review simply to document my experience and allow others to make their own informed decision.
Response from A1tradingSep 8, 2026
Hello Kenneth, thank you for leaving this feedback. I am very sorry to hear about your family emergency. We want to get to the bottom of this and make sure you are supported, but I am unable to find a record of your order or our prior communication in our system. Please email us at [email protected] with the WhatsApp conversation you saved. When you reach out, we can also review your payment plan details together and explore what options we have to assist you further.
Jaime F.
Don´t expect ANY after sales service. Before I purchased the Edge Finder + Gold Membership Signals (For $500 total, DONT PAY MORE) I asked Drew if I could expect a mentorship to help me learn how to use the Edge Finder and the signals. He said that he was going to be available. HE NEVER WAS. Three times we set a meeting to which he NEVER showed up. I waited in front of my computer for 40-50 min and he never showed up. Nick told me he was going to get someone to mentor me. HE NEVER DID. I requested a customer service representative via the web page, they never responded. ONCE YOU PAY, YOU ARE ON YOUR OWN. For me was a waste of money. $500 IS WAY TOO EXPENSIVE for the use you can get from this tool. DONT BUY.
Response from A1tradingJul 3, 2025
We understand your frustration, but we need to address the facts. Our team spent several hours addressing your questions and supporting you with the Edge Finder and Gold Membership. We regret that you felt unsupported despite our team's several hours invested with you. Your claim about Nick promising a private mentor is incorrect. Private mentorship is not part of our software services, and we don’t offer it. If there was a misunderstanding, we apologize for any confusion. We also have no record of unanswered customer service requests from you—please contact us directly if issues persist, and we’ll respond promptly to help you get the most from the tool. Additionally, posting multiple 1-star reviews on Trustpilot is unfair and misleading, as it does not reflect the support provided. We kindly ask you to reconsider this approach and reach out to us directly to resolve any outstanding concerns.
Grass C.
I placed trades using Edgefinder's Top Setups as a guide on whether the instrument is very bearish or very bullish. Edgefinder shows Gold as very bullish score around +11, the price was USD 3333.00, after 13 hours, Top Setup still shows Gold as very bullish even if the price already dropped USD 47 per ounce to USD 3286. Then later, upon manual refresh, Gold was suddenly downgraded to +5, Bullish. I asked this before during one of the live stream, whether Edgefinder is what trading style, is it for Investors, Swing Traders, Day Traders or Scalpers, but Nick just ignored the question, so we're not sure if we are buying the right tool for our trading needs, which is day trading and scalping. The problem with Edgefinder, it doesn't seem to refresh automatically, you have to refresh manually to get it updated, another thing is, it doesn't have a timestamp what date and time the data was last updated. We cannot tell if bias we are seeing in Top Setup is updated or stale. If they don't make Edgefinder update itself in realtime, and show important details as to when it was updated, then its USELESS for day trading or scalping, it maybe ok for investors, who can get information from news feeds, and get some bias from Edgefinder even if its delayed, where once a day updates will suffice.
Response from A1tradingApr 18, 2025
Hi, thank you for your honest feedback and for taking the time to share your experience using the EdgeFinder. First and foremost, it's important to clarify that the EdgeFinder is not a signal service. A bullish score doesn’t mean you should immediately buy. Our analysts use the tool as a supportive resource—comparing the data-driven bias with their own technical setups before entering trades. For example, Nick is currently in a long position on Gold—one of his best trades this year—thanks in part to the bullish EdgeFinder bias, but just as importantly, because of how it aligned with his technical analysis. As for trading style, the EdgeFinder is designed to support both swing traders and shorter-term traders. It incorporates a mix of sentiment data (like COT and retail positioning), fundamental analysis, and economic data. The directional bias it generates isn’t tied to a specific timeframe—it’s simply based on the most recent data until that data changes. We have traders of all styles, including day traders, who find the tool useful when paired with their own strategies. You can find this info on our checkout and FAQ pages for full transparency. On the data side, the EdgeFinder updates automatically on a scheduled basis—price data every 15 minutes, retail sentiment every 30, and economic data every few hours. COT data updates weekly. If the tool is left open for an extended period, a manual refresh may be needed to display the most recent updates, but you never need to press a button to load data when launching the tool. Timestamps showing the last update are clearly displayed in the top right corner of each data page, and there’s also a dedicated “Data Updates & Sources” page inside the tool that outlines the full update schedule. We really appreciate your feedback, and we hope this clears things up.
Ele V.
Thanks to all honest review was about to get subscription lifesaving reviews
Response from A1tradingMar 14, 2025
Hello Ele! I don't believe you've had any experience working with our tools or memberships. We would appreciate if you would reconsider your review without ever having used our products, and would be happy to clarify any questions or concerns you have about our products. Please feel free to contact us on our website, www.a1trading.com, have a great day!
Nath G.
half of these are reviews are paid for. There's one review on the 7th November 2024 saying how bad service he got from a guy called Drew in customer service and he was just appalled etc, funny on the 27th of novemeber 20 days later there's a review saying how good drew was and how patient drew was with him etc, the exact opposite to what the bad review was. Please dont believe these reviews. Also on YouTube Trader Nick is promoting a "free" trial for this weekend of the edge finder, he said you just need to sign up and can access it within a minute for no cost at all for just this weekend, signed up and wanted to charge me $199.99 for a trial. If that's not a scam I dont know what is. Thought Nick wasn't like all the others but it very well seems he is just the same. Lies and fake reviews. Read the reviews on the 7/11/24 about Drew and then read the review on the 27/11/24 and make up your own mind if all these 5 star reviews are real. Clearly not.
Response from A1tradingJan 26, 2025
Hello, First, I want to assure you that none of our online reviews are paid for or fabricated. We are grateful to serve a global customer base that appreciates our products, and we strive to listen and cater to their needs. Regarding the free trial promotion we ran this weekend, I reviewed your submission. Unfortunately, it appears you used the wrong form for your application. You applied for a 30-day trial, which is clearly advertised at $199.99 for 30 days of access to our tools. The free weekend trial was specifically linked in the descriptions of our videos and livestreams, and it was indeed free of charge. We had thousands of traders take advantage of this event at no cost to them. This isn't a regular offer; it was a unique opportunity provided via a specific signup link, which you unfortunately did not use. While we value the time you've taken to review our site and services, I would ask you to reconsider your review. Your accusations of us being a scam or falsely advertising are baseless and unfair to our business. Nonetheless, we respect your right to express your opinion, just as we do with all our genuine reviews.
Zuzana L.
Before purchasing, I spoke with the sales agent and explained that I am a day trader who focuses on scalping trades. He assured me that this program would meet my needs. Unfortunately, I was unable to resolve the issues I encountered with their customer service.
Response from A1tradingJan 9, 2025
Hi Zuzana, Two of our team members dedicated considerable time to addressing your inquiries before you decided to join our membership service. We made sure to clarify several points, including the typical holding period for trades, and explicitly informed you that our focus is on swing trading. We're committed to ensuring you get the most out of your membership. If you have any further questions or need assistance, please don't hesitate to reach out to us.
Anastasiia
Tried to set up the call with the representative for almost a month to be able to get a walk-through foe EdgeFinder. 2 out of 3 times Drew was 30 minutes late for the call, and in the end told me "you know, to be honest, you can find the same info on the website". Let me translate it to the client's language: "I do not want to put time into my business, and we do not need your money". Could have promoted that to over 1000 students of mine, but not with that customer "care".
Response from A1tradingNov 6, 2024
Hi Anastasia! Thank you for taking a moment to leave a review. To my understanding, you and Drew had a call scheduled that you did not make it to. Drew mentioned he had waited on the call and did not hear from you. The second scheduled call, Drew was on the phone with another customer and notified you that it would be a few minutes until he would be available. We do care about helping our clients fully understand our tools, and have built a fully comprehensive tour on how to use our products on our website, which Drew was referring to. Our reps are trained to help guide customers through this information, and answer questions along the way. We would be more than happy to help you better understand our products, and apologize for the inconvenience. Please feel free to reach out to us on our website anytime. I hope you have a nice day!
