This casino is a fraud. beware when you try to cashout, they will not put your redemption monies back on your gaming account if the redemption fails- for any reason. They will tell you over and over again how their team needs time, to give 5-7 business days, etc., it is all bullshit. I won $150 and then $148 and the redemption failed, they said of course the money would go back to my gaming account, but it never did. REAL ONLINE CASINOS that are actually run the way they are supposed to be ran, (like high5 casino-excellent customer service) but subsequently they are a scam!!! oh sure you can win on this site but dont EVER expect to cash out cuz its a lie. Also a lie wherein they tell you your money has been refunded to your casino balance- its all a lie. DONT WASTE MONEY ON THIS RIPOFF, UNLEGIT AND TOTALLY FRAUDULENT CASINO!!!!!
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Chris W.
A1 Casino SUCKS!!!!!!!!!!!!!!!
I won some money right away and decided to cash out while I was ahead. I loaded my debit card to the account because it said for debit card transactions that the redemption happens "immediately". Well as you can imagine, that didn't happen. They say they have chat available 24/7 which is nearly a lie too. Then they said that I clicked "ach bank redemption" and that it will take 2-3 business days. The redemption as started on Friday 8-15-25 and I keep hearing "We got an update from our technical team that you will need to wait 2-3 business days. So please wait?" So I sit and I told them that I would never use their site again and that I was about to write a bad review. Don't use them, they're horrible.
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Robert B.
JUST FOUND THIS SITE ON FACEBOOK
JUST FOUND THIS SITE ON FACEBOOK, THEY CHARGE YOU A FEE JUST TO MAKE A PURCHASE.
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kady K.
Total scam, kicks you out when you hit bonuses
Avoid this platform at all costs. Seriously. I found their site through a reddit link and decided to give them a try. They have 3 oaks games, which I love! First, I was playing tiger gems. Everything was going fine, then I hit a bonus round. During the bonus round, it paused then booted me out and gave me this internal server error, contact support for help. I did that and they claimed that this is a known issue they are working on it. I never got any of the winnings credited to my balance. So then I tried 3 super hot chilis, aztec fire 2, space coins, and coin express. All 3 oaks games. All worked fine UNTIL i hit and was in the middle of a bonus round. I have videos and screen shots of everything. Each and every game worked until i hit a bonus and then the error came up and had not let me back in. No winnings were ever credit to my balance. So that was 5 different games. Im owed so much money. Support is absolutely trash. I decided to test something out. So i created a second account, mind you, support is fully aware! This second account let me get verified and everything, and what do you know, 3 oaks games ALL OF THEM work just fine, then again, I havent hit a bonus while on this account, but if it was a provider issue like they said, how come the games work on 1 account but not the other? Also, when I was talking to support they tried telling me that even if the game glitches, it doesn't "hold winnings" it would have still been credited to my account. I have a screen recording of being in a game during a bonus, the game glitches out and my balance never changes. Therefore no winnings were ever added. Ive asked them to send me transaction list details of the win being credited to my account, and they just ignore me. They have been now ignoring me for days since I've called them out on their crap. When this first happened, I came straight to trust pilot to see reviews (stupid me for not doing that initially!) and see that multiple people have the same exact issue. I wish I could get in touch with those people and see what came of their situation. Ugh, talk about scam!!
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Whitney
Just don’t do it
Just don’t do it! They payout quickly. I will give them that but their games time out during a bonus and you have to send screen shots and fight with their customer service. Spend your money on other sites. AWFUL!!!
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Jonathon
Complete rip off
Complete rip off. I proceeded to play on this site and hit bonuses on multiple games.ONLY TO BE BLOCKED FROM PLAYING IN MID GAME!!!! I didn't receive my winnings from any of the 6 different games this happened on. It's been three days and customer service says they're working on it. However my wife created an account and played the same games. No error message strangely. Save your money this is a scam.
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Joe I.
I played here 3 days in row no problems…
I played here 3 days in row no problems then last night doing good and playing
Big heist hit free spins. Doing great made it to 10 free spins with 10x mutliplier which never had gotten before really excited. Then kicked me saying internal errror I have tried reload and log out everything been 24 hrs and still not working. I messaged support they said sorry working on it. But never had this happen in 6 years been playing slot I have played at literally every social casino from wowvegas chumba,mcluck,pulsz, hello millions etc never had this issue at any casino with 3 oaks games. I really hope they fix this cause enjoying this casino. Hopefully they fix it I’ll Change my review but Untill then seems kinda sketchy. Been almost a week and haven’t offered any free play anything all they say is working on it. But yeah funny it worked fine for first two days now it doesn’t want to work once I got free spins made it 10 free spins on 10x multiplier. Been playing at social casinos for 6 years have played at everyone never had any issues.
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SHANONE H.
$10 for $30 and I played through that…
$10 for $30 and I played through that with no payout and no bonus