99jerseyShop High School, Movie, Hip Hop and more Unique Premium Jerseys, Shorts & Much More, at Super Affordable Prices - Get Yours Now!
99jersey (99jersey.com) has 253 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Clothing & Underwear · Houston, Texas
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Clothing & Underwear · Houston, Texas
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Clothing & Underwear · Mineola, Texas
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Clothing & Underwear · Houston, Texas
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Showing 75 reviews with 1 star · Clear filters
Jeremy E.
Still haven’t received my order. It’s been a long time
Response from 99jerseyOct 15, 2026
Hi Jeremy, Thank you for your feedback. Standard parcels can take longer to arrive during busy periods, and tracking can show no movement until the carrier scans the parcel. Your exchange was completed. If there is anything else we can help with, please write to [email protected]. 99Jersey Customer Care
Patrice M.
Still haven’t received the product so there’s nothing to review seven dollars in shipping cost almost 2 weeks later
Response from 99jerseyOct 15, 2026
Hi Patrice, Thank you for your feedback. Parcels sometimes take longer than expected to move through the carrier network, and tracking can show no movement until the carrier scans the parcel. We've reached out to you directly. If there is anything else we can help with, please write to [email protected]. 99Jersey Customer Care
Rudy
Counterfeits jersey they not real quality garbage
Response from 99jerseySep 4, 2024
Hi Rudy, We're proud of the wide selection and authenticity we offer in our store, and we work hard to provide top-notch customer service so if there was an issue with your order, we’re always happy to help, but based on our records, I don’t see that you’ve made a purchase from us. Feel free to reach out if you need assistance with an order.
Thang N.
I ordered two day shipping and its not here yet.
Response from 99jerseyAug 29, 2024
Please note that our two-day shipping option includes handling time as well, so the package may not always arrive exactly within two days. We always strive to ship orders as quickly as possible, but some items may take a bit longer to prepare. We hope you're happy with your purchase, and if you need any further assistance, our support team is available 6 days a week. Thanks for your understanding!
Rob
Placed an order back in January 2024 and back at the end of February i received an email stating that the person I was in emails with was no longer with their company. they stated it was mailed out with a tracking number but then responded back that it was a bad tracking number. They stated that since it was a customized jersey it would take 2 weeks to get it made again and they would ship it expedited without cost to me. it is now the end of March and I have not received any tracking number or jersey in the mail. I would not recommend this company as they are not based in the US and their response time is horrid.
Response from 99jerseyOct 15, 2026
Hi Rob, Thank you for your feedback. Customized items are made to order, which takes longer than in-stock items. If you send your order number to [email protected], our team will check on it right away. 99Jersey Customer Care
Hulet G.
Ordered a college jersey 12/11, had to inquire about status 2 weeks after and was told since custom order would take 4-6 weeks, so much for this being a Christmas gift! I remembered to check order status around 1/15 to see that a delivery attempt failed on 1/13. What's odd about this is i NEVER received a notice from anyone about a failed delivery and whoever this delivery company is "tried" to deliver on a Saturday to my office, that is located in an office district where every delivery service of any kind knows that all these office buildings are not open for deliveries on the weekends! To pour salt in the wound i just know looked up the status, again no email of any kind, to see that the 2nd attempt failed and the 3rd attempt failed because they had an invalid delivery address. So the address was OK for the 1st and 2nd attempt, but NOT the 3rd, seriously!? Looks like this "company" is doing nothing but scamming people. Will be calling my credit card company to file a dispute. STAY AWAY!!!
Response from 99jerseyAug 29, 2024
Hi Hulet, we're truly sorry for the frustrating experience you had. We strive to offer a variety of products, most of which are in stock and ship within a week. However, custom and on-demand items can take longer due to the quality and craftsmanship involved. Since your experience, we've made sure to be more transparent on our product pages about delivery times and maintain open communication via email for any potential delays. Your feedback is important to us, and we're constantly working to improve. We’d love the opportunity to make this right for you at no cost. Please feel free to reach out, and we’ll do our best to turn this around for you.
Dallas C.
I ordered the item first week of December, didn't receive a tracking number for a week. I contacted them and they said my item was on back order and it would ship the next week. Same thing no tracking number sent. They gave me the runaround until it finally shipped two days after Christmas. And the item never made it to Canada and got sent back. They finally reshipped the item and didn't send a tracking number. Received the Jersey and the Quality is garbage, Will return the jersey or try to do a charge back on the credit card.
Response from 99jerseyAug 29, 2024
Hi Dallas, we’re really sorry to hear about your experience. I wanted to update you that since then, we’ve made improvements to our communication and transparency, especially regarding delivery times. Now, when placing an order to Canada, the estimated delivery time is clearly provided. We’re sorry for the issues you faced and would love the chance to make it right in the future. Even if you're not satisfied, we offer easy, free returns within 30 days. Thanks for your feedback—it helps us improve.
Jodi D.
I ordered and received the jersey I ordered. The quality is ok, however the sizing chart was off and I have the wrong size. The website claims we can exchange items, I followed the process on 12/26/23 and today is 1/17/24 with no response. I emailed customer service and received a reply the the return/exchange department was backed up.. hah... how about non-existent? The company then offered to sell me another jersey size small. They agreed to a discounted price but never followed through. I hope to get a resolution through my credit card company at this point. Advise potential to look for another company.
Response from 99jerseyAug 29, 2024
Hi Jodi, we apologize for the inconvenience you experienced. We have an automatic return system that’s easy to use within 30 days, but we’re usually flexible and allow returns even after this period, as was the case here. The holiday season was particularly busy, and we learned from it to improve our customer service going forward. Offering a discounted replacement is a solution we often provide for returns outside the timeframe to simplify the process. We hope to have the chance to serve you better in the future.