98point6Reviews of 98point6.com

DO NOT USE THIS SERVICE!! It's a complete scam. Their doctors have no idea what they are doing and won't be able to help you. They will happily take your money though. Save time and go to a REAL doctor

Total waste of time and money! I have this service through my health insurance. Plus I live on an Island with no urgent care. I have used this service twice and been told they cannot help me and to go to urgent care or my PCP. You answer all the questions through the AI bot & then the doctor still asks you the same questions & then ignores your symptoms. I will not be using this service ever again. Deleting app off my phone.

It's all bs! You write paragraphs of what's wrong and in the end they just tell you that you have to go into the urgent care. I had covid and cant even get antibiotics or mucus relief. No point in this app at all. Can't even give me a doc note to stay home so I'm gonna spread covid around. Im not spending hundreds to go to hospital

My son has ear tubes because of chronic ear infections. His ear began draining and so we sought care to avoid an $80 copay since the app is free for us. Well it was a huge waste of time. The doctors even with pictures of the ear refused to treat it and just said they can’t help. Waste of time. Used to be able to use this app when he got infections but now they won’t do anything except collect money from your insurance company.

Not very helpful. Despite the fact they could do nothing for me, I was still charged a co pay. This was a waste of time and money. Now I have to pay again to go to a doctor. I want a refund. Skip the app and just be seen by a doctor in person.

Paid for telehealth consultation for classic UTI symptoms after returning from Cancún. NP Felicia Seay refused standard empirical antibiotic treatment, claiming "international travel" made it a "complicated UTI" requiring urgent care testing first. When I pointed out this defeats the entire purpose of telehealth, she hung up on me. This isn't the first time - EVERY 98point6 consultation I've had results in "go to urgent care." They provide zero medical treatment, then refer you elsewhere for actual healthcare. You're essentially paying for someone to tell you to go pay someone else. Their business model appears to be: collect insurance payments, provide referrals, avoid actually practicing medicine. If you want real telehealth that treats conditions instead of generating expensive referrals, use literally any other service.

I have had 98.6 for several years through my company. Went on COBRA a while back and kept the coverage. Now when I try to use it I cannot log on. I called tech support they said they would reactivate my phone number and call me when that was completed. That was about a week or 10 days ago. Still cannot access it, no one has called me back at this point I'm done with them. I'll just call my doctor.

They are a ripoff, I have a simple UTI. Dr. Grogan’s recommendation was to go to the ER for IV antibiotics. Seriously??? I have medical training, did an at home AZO test to confirm. Explained this to him, then my session was cut off. I don’t believe I was chatting with a real person this was NOT a televisit, a chat head. I’m reporting them. I hope you won’t use them.