8fig - Scale SmarterReviews of 8fig.co

For a financial technology company, 8fig’s handling of this matter has been extremely sloppy and warrants serious investigation. Our company’s situation is as follows: for reasons still unknown, our autopayments to 8fig suddenly stopped. We received no notification of any issue, yet 8fig continued to send general automated emails as if payments were being successfully processed. At no point did anyone from 8fig call or email us to inform us there was a problem. When I reached out to 8fig directly requesting a final payoff amount, I soon received an email from someone claiming to be a representative of 8fig that included payoff details and wiring instructions. As I began processing the wire, I noticed the email domain was 8flg.com, not 8fig.com—the letter “i” had been replaced with an “l.” Realizing this could be a scam, I immediately contacted 8fig, who informed me that this was a “common phishing attempt.” However, this was not a common phishing attempt. It was a highly sophisticated and targeted scam. The perpetrators clearly had access to our specific account information, they knew we had requested a payoff, were aware of our balance, and used the identity of an actual 8fig employee. This strongly suggests that 8fig’s internal systems were compromised, or worse, that someone within the company may have been involved. This incident caused our company significant disruption and financial risk. Yet 8fig’s response was dismissive, they implied that we were somehow at fault. After all of this, when we agreed to a payment plan to resolve the past-due balance, 8fig then failed to send us the plan as promised. Only later did 8fig send out a general email acknowledging that their customers were being targeted. Their lack of urgency, empathy, and accountability throughout this ordeal has been deeply disappointing. No customer should never have to go through such trouble while the company responsible shows so little concern.

Honestly the worst decision for my business

Very bad company. They will send you a contract with no explanation or details about interest. They hype you up at first with fake testimonials to sign. Our business suffered so bad after we took a loan out. The one and only business we built from scratch taken from 8figs just like that and we have to move and and start a whole new venture. Shake on the sales reps for selling trash information and shame on the CEO.

Working with 8fig was one of the worst experiences I’ve had in e-commerce. Their model is predatory — they pulled funding the day before a scheduled transfer, leaving my supply chain hanging with no notice or support. Zero accountability, just canned responses. I’m finally done with them now that the UCC lien has been terminated. Nasty company, nasty people. If you’re an e-commerce seller looking for a reliable growth partner, look elsewhere. 8fig will leave you stranded when you need them most.

One of the worst companies I've ever dealt with. They trick you into signing a low APR contract, and then one month into the term, they hike up the rates by offering more funds. They divide the lending into cycles. I only received one; the second and third funding were pulled at the last minute, stating that their AI software was not having issues. Stay away as far as you can from this company. No customer service, no phone number to call. MAJOR SCAM!!!!!!!!!!!!!!!! Almost destroyed my 7-year-old business in a matter of a couple of months.

I’m writing this review after fully paying back 8fig and completing their full financing cycle. I think that’s important to note, because most of the glowing reviews you see online are written right after people receive funding—8fig actively pushes for reviews at that stage, when customers are still happy just to have the money. On the surface, 8fig presents themselves as an eCommerce growth partner, and the initial deal may seem fair. But the reality only becomes clear later on. If your sales don’t follow the perfect upward trend they expect—whether you hit a slow period, need to restructure payments, or require additional financing—their true colors show. That’s when they apply very high fees and restrictive terms that can put even a healthy business at risk. In my experience, 8fig’s tactics are less about supporting growth and more about exploiting businesses when they’re most vulnerable. Instead of being a safety net, they can quickly turn into a financial burden that pushes companies further toward the edge. If you’re considering 8fig, I strongly urge you to think about the full financing cycle—not just the initial offer. The long-term impact can be far worse than you expect.

DO THE MATH BEFORE SIGNING ANYTHING! This is the biggest scam I’ve seen in the industry. 8fig’s offer is basically a 100% APR — that means you’ll pay back double what you received in just 12 months. I’m a 6-figure monthly Amazon seller, and I would never recommend this company to anyone. There are far better funding options out there that won’t destroy your margins or cash flow. Avoid at all costs.

We had a signed agreement with 8fig for three preset rounds of funding at pre-agreed rates. They only funded the first round, which was at the highest cost, and then backed out of the rest at the last minute, blaming “technical difficulties” just one week before the next funding was due. The whole point was to average out the cost of capital over all three rounds, but instead, we were stuck with the most expensive option and no way to plan around it. This is classic bait-and-switch. 8fig cannot be trusted—they don’t honor their agreements. Steer clear.