8bitdoReviews of 8bitdo.com

Its one those products that look good and steal your attention . But are horrible once u get your hands on them . If one button gets broken , which will happen . Goodluck finding a replacement for it . And you wanna get in touch with the parts people? Also goodluck with that. Please add a few dollars and save urself from this nightmare

I’ve purchased an 8bitDo controller a few years ago, and because that controller works fine I’ve decided buying two roughly 50 days ago. This time around one of them came defective ( battery issue it seems, since I’ve used it one day, then on the next day it wouldn’t turn on, I’ve tried charging at first on its usual charger, as it wouldn’t even turn the charging light on I tried a few others, and it wouldn’t turn on nor charge), so I’ve decided contacting 8bitDo customer support, and they told me to update the controller which I did as requested and yet it wouldn’t work. So I reported back to the customer service, who asked for the receipt, which I provided, and then was told to contact Amazon who had already told me beforehand to contact 8bitDo, so I told the customer support about that, as they insisted on telling me to contact Amazon, so I got back to Amazon a second time and had the same response, so reported back to 8bitDo customer support which told me to try again with Amazon, so I sent them a screenshot of Amazon's response, and yet…the customer service insisted on telling me to contact Amazon ( apparently to don’t be responsible for dealing with their warranty). After quite a bit of time, I managed to have 8bitDo accountable for the warranty they have to provide, as they replied me that I would have to pay to sent the controller back to either USA or China, and they would either try repairing or change the controller… Bear in mind, I would have to ship an actual box to USA or China, so it would cost me as much as a new controller… Or they offered my an “incredible” deal of 50% off in another controller ( which is just a regular deal that anyone gets), which means they not only won’t bother with the warranty that was meant to be, but also they wanted to make it look like they were offering me a solution that was actually just an offer that anyone gets anyway… So I DO NOT recommend 8bitDo, I did in the past, and will never do it again, I won’t recommend it to anybody else I know, and won’t buy again from. Those few extra bucks we pay on other controllers mean we’re getting an actual warranty, so essentially buying from 8bitDo is gambling…if you buy a controller for less, and it works fine, good for you, otherwise you’ll have to toss it and buy a new one.

Cheap keyboard Broke within a month of me purchasing it, garbage Chinese plastic, do. not. buy.

Poor quality controllers not built to last. Just outside of warranty one of the triggers on a 2.4g ultimate stopped reading at 100% Their customer support were unhelpful and told me to basically "buy replacement parts and fix it yourself" - it went in the bin and I bought a controller from another brand instead Quick search found multiple Reddit threads with people who had the same problem - the membrane inside the right trigger is prone to break. Even those within warranty were reporting that 8bitdo support were not being helpful with the issue. Avoid at all costs.

Gbros adapter arrived with 3cm long micro usb cable, didnt last long until it stopped working because of wire tension and weight from the battery. You think you can just take a normal micro usb from your pile and replace it right, nope 8bitdo uses proprietary micro usb cable. Screw these guys and their greedy behavior, there is a reason why they sell micro usb cable on their site but they don't explain that it has been altered to only work with their products.

Brought the playstation wireless receiver as its advertised to play perfectly with playstation 1 and 2. Well it works with ps2 but you can't play ps1 games with analogue controls which actually renders a few games unplayable eg crash bandicoot. I wrote to customer support asking what I could do to make it work as its what I brought it for and was told to download an updater tool. I pointed out I don't have a pc or laptop and was sent a file to use with a pc or laptop. I told the customer service that this should be working out of the box as its advertised as "perfect compatability " as I was very let down with the product I had paid for and I don't think its good business practice to release a product as unfinished. its essentially getting the customer to fund further development to completion. The customer service replied saying its not advertised as analogue compatible and I should shop elsewhere. Terrible attitude considering I've brought 10 or so products from them prior and was just seeking "perfect compatability " as advertised which would by definition, include analogue support as it was a feature of playstation 1. Will be returning my receivers and purchasing the retrofighters defender, which works with 100% of features and even gives you a modern controller for just 10 pounds more. 8bitdo attitude stinks and its business practice is disgraceful