89customized.comReviews of 89customized.com

I’m giving 2 stars due to the two lovely Christmas ornaments I’ve ordered and received in the past. HOWEVER, I am EXTREMELY upset at the lack of customer service I experienced with my last order in December! I LOST OVER $70 in merchandise that just never showed up!! Everything was to go to the SAME address, but after a month of waiting I just never received the other two items in my order!! I sent over FIVE EMAILS to customer service and received ZERO replies!! I am so disappointed that 1. I lost money!! 2. I didn’t receive the shirts I really wanted and 3. That NOT ONE EMAIL was sent back to me to question about the shipment, a replacement, or a refund. PROCEED WITH CAUTION

I ordered for fathers day and it did not come in time even though it should have. I contacted several times because I didn't receive tracking info and was told it had shipped. It had not, it didn't reach the post office until the 17th and Father's day was the 20th. Even the website stated anyone who ordered before the 11th would get their gift in time for Father's day and I ordered before that. I contacted many times and was told that they couldn't keep up with demand, but who's fault is that? I had to buy my husband another gift. Would not recommend.