Hekmat S.
Delivery delays
I have seen some good products at the online store and first I ordered an item on march this year the delivery estimate is up to 4 week to Australia , however the covid 19 affected a lot of deliveries which is understandable but after almost 12 weeks Iam still yet to get a confirmation the items is at least in Australia, you can not use the covid19 as excuse as I have ordered items from china on early april and I have already got then within 18 days and the team responding to complain are beautiful and respond quickly but that did not help yet getting my items Hekmat Spindary Sydney /Australia
Response from 7SecondsSmileApr 29, 2020
Hi Hekmat, I'm very sorry for the trouble with your order. Delays like this is beyond our control. Please, when you have a chance, reach out to us at [email protected] or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help. You can even use our live chat which is online during normal business hours :) We will do our best to look into all possible solutions. Thank you, 7 Seconds Smile


