6DollarShirtsReviews of 6dollarshirts.com

Response from 6DollarShirtsDec 27, 2017

We apologize your package did not arrive before Christmas! We did take measures to ensure that all of our Christmas guaranteed orders were out in time but a few were delayed by certain carriers. Please contact our customer care team so we can try to make this right!

Response from 6DollarShirtsDec 22, 2017

Hi! We are unable to find any contact with you with the information provided. We can be contacted through both email and telephone. Our call center has been incredibly backed up due to a holiday rush and the systems are set up to automatically prompt you to leave a voicemail once our hold threshold is reached. This is to prevent excessively long hold times and we apologize for any inconvenience. Please try emailing us instead and we will get back to you within 24 hours on business days. We are always willing and happy to help!

Response from 6DollarShirtsSep 13, 2017

I apologize for the delay! As we rely on outside carriers, packages are rarely lost but we are always happy to help. Looking at our records, we have already started an investigation for the package. Unfortunately, due to Hurricane Irma, we were forced to halt all operations last week and are currently recovering from the storm. If you have not already received a updated reply, please email us at [email protected] and we would be happy to assist!

Response from 6DollarShirtsMar 15, 2017

Hi! We do try to get to each email as soon as possible but it can take 24 hours and I apologize for any delay. If you still have not heard back from our team within 24 hours, please call us directly so we can see why our emails may not be going through to you. We can be reached at 1-800-991-2032, Monday through Friday 9 am to 4:45 pm EST. We would be happy to assist you in any way possible!

Response from 6DollarShirtsMar 7, 2017

I apologize for any delay! We do like orders to ship within 2-3 business days but it can take longer during peak seasons, as our site states. We are always happy to push orders ahead if you let us know. Please contact us at [email protected] so we can help make this right!

Response from 6DollarShirtsJan 9, 2017

Hi Michelle, I'm so sorry that happened! We cant seem to find an email on record from you so there may have been an issue with the email server. Unfortunately we are not able to fully search for your order as this review only has a first name. We encourage you to try emailing us directly at [email protected] rather than through the contact form. You can also reach us at 1-800-991-2032 from 9 am to 5 pm EST. Thanks!

Response from 6DollarShirtsJan 9, 2017

Hi, We take lost packages very seriously, I'm so sorry if your order has not arrived! Please try contacting us at [email protected] or at 1-800-991-2032 from 9 am to 5 pm EST.

Response from 6DollarShirtsJan 9, 2017

Hi, I'm so sorry one of your packages was lost! I do see you were able to get in touch with us the same day though and the order has since been refunded in full to you. We're glad we were able to help you out, though we are sad that this shipping experience was not satisfactory. We certainly hope you were pleased with the items received on your other order, however, and we appreciate your business Maxine.