6DollarShirtsReviews of 6dollarshirts.com

Response from 6DollarShirtsJun 17, 2020

Sorry for any delay! Our team usually responds with 24 hours on a business day. We have had to lengthen that timeframe during this period but never ignore any emails. Because our return customers know how speedy our team usually is, we set up an auto-reply informing of the delay in contact and assuring that an agent would be in contact. There is an email under this information that received a response. If you aren't seeing the response from our customer service team, please check your promotions or junk folder!

Response from 6DollarShirtsJun 17, 2020

Hi! As soon as our team started to fall behind our usual timeframe because of the safety measures need due to Covid-19, we posted notices about delays, sent out a mass email, and urged any customer with a time-sensitive order to select our rush processing option. We have several orders under the name David Williams. Please feel free to reach out to our customer service team at [email protected] so they can look into your order and provide an update!

Response from 6DollarShirtsJun 9, 2020

Hi! Since our items are primarily cotton, using a heated drying method can cause shrinkage like any item made of cotton. We definitely would not expect the design to come off of the shirt and we urge you to reach out to our team directly at [email protected] so they can help.

Response from 6DollarShirtsJun 9, 2020

Yikes! We know all carriers have been delayed due to Covid-19 but we would not expect any domestic order to spend a month in transit. Please reach out to our team directly for assistance. Our email address is [email protected]. They would be happy to investigate!

Response from 6DollarShirtsJun 9, 2020

Sorry for any delay! Unlike most companies, we make each and every item to order and do not pull from a premade stock. Because we had to implement some safety measures for our team, this did slow down our production area but the safety of our employees is paramount. We suggest reaching out to our customer service team at [email protected]. They are always willing to help and would be happy to provide a status update!

Response from 6DollarShirtsJun 4, 2020

Hi Joi! Our production team makes each item to order so orders are taking longer than normal but we offered messages about delays on each design page, the header of every page, our ordering information page, and in the cart. We ask customers to check their junk or spam folder when they have contacted us but are unable to see our reply in their regular inbox. We can't find any contact under this information and suggest emailing our team at [email protected]. It may be as simple as the email address being slightly off or an alternate email used. Either way, we can make sure you have a copy of your invoice and a status update. Our team is always happy to help but do need to be contacted to look into any issues!

Response from 6DollarShirtsJun 1, 2020

Hi Aaron! We don't have any outstanding orders over two months ago so we suggest checking any spam folders for tracking information. If it can't be located be sure to reach out to our awesome customer service team for help. We have multiple customers under "Aaron Harvey" and all have already shipped.

Response from 6DollarShirtsMay 12, 2020

We appreciate the feedback and apologize for any delay! We usually ship very quickly but things are taking a bit longer right now as we make each item to order and have taken steps to protect our staff from COVID-19. Color retention is really dependent upon laundering preferences but if you have any items that arrived defectively, please reach back out to our team so they can help!