Just received my order. Shirt is exactly as described, good quality and true to size.
The company was very easy to work with. Customer service was great. I did not receive my first order (said it was delivered but I never got it) I contacted company they traced the package and sent me a replacement. Would highly recommend.
Response from 6DollarShirtsFeb 5, 2019
Thanks for the feedback! Our team is dedicated to providing our customers with the best possible service so it is great to hear we could help and that you would shop with us again. Please don't hesitate to let us know if you ever need any help. Your business is greatly appreciated!
JE
Jenn
Skeptic to believer...
So I was skeptical when I came across such a great deal. I worried about quality of the shirts, sizes being off etc. I have to say I was pleasantly surprised. The shirts are great. The bulk order discount was great. Yeah shipping costs are high, and I almost cancelled because of that, but when I did the math, I was still coming out lower than a shirt that is $10 free shipping...because it's not really free shipping. Other stores just say $10 and then cover their overhead in the per item price. At least here you actually see the value of the merch and know how much you are paying for shipping. The reason for 4 stars is I had to check in and ask about order status...phones don't work...That made me nervous about the company....but the email response was quick. However, I think they said it could take up to 48 hrs to response...another nervous moment. From the time it took from order to production to packaging to shipping was 10 days for same design on 20+ shirts. If I hadn't asked about my order...I'm not sure I would have received it in time. BUT Thank God I ordered early and standard shipping only took 3 days. In the end...I got the shirts just in time and they are great.
Response from 6DollarShirtsSep 24, 2018
Thanks for the feedback Jenn! Our phones were down recently due to some unforeseen issues and I apologize for any inconvenience. If you leave a message, we will always get back to you. While most of our emails are responded to very quickly, we do not operate on the weekends which is why we include that it can take up to 48 hours for a reply via email.
Our team does make each item to order so we include our processing and shipping times online. If you do ever need an order shipped right away, please feel free to let our team know as soon as it is placed or select the Rush Processing option at checkout.
We are so glad to hear the package arrived in time and that we could turn you into a 6DollarShirts believer! Please don't hesitate to let us know if you ever need any help. Your business is truly appreciated!
MF
Mark F.
tshirts are cool but their customer …
tshirts are cool but their customer service is poor and they DO NOT STAND BY THEIR PRODUCT!
We ordered their pre shrunk shirts and tried them on immediately to ensure they fit before we threw them in the cold water wash.
They shrunk considerably on cold wash, no heat dry!
We tried to work with their support team who obviously didn't read our email as they said we should try washing them in cold water (which we did!).
I offered to return them, I asked for an exchange or replacement and no luck.
Update: We sent pictures of the shrinkage and rehashed the expectations vs. results. Their Customer Support manager agreed the shrinkage was greater than expected and was nice enough to re fulfill the order with one size up.
We received the shirts the other day, washed them in cold and dried on tumble and the shirts shrinkage was considerably less, they fit nicely, look good, and we are happy that they were willing to help us out once we provided them with measurements etc.
Response from 6DollarShirtsJun 12, 2017
I am sorry to hear that! I can assure you we do stand behind our products and only require measured photos if you believe the shrinkage of the items to be defective. We are always happy to help and will investigate but we require measurements in order to address the issue. Once provided to our team, we can address the issue with our supplier and send you replacements. Please respond to our email with the measurements requested so we can help!
SA
S.A.
Love Everything About 6 Dollar, Except the shipping
I've shopped from 6DollarShirts a couple of times, and I can say with full confidence that I will be a customer for life. The shirts are awesome prices, quality and fit, not to mention the designs. The customer service is OUTSTANDING-Thank You So Much, Ariel.
The only thing I would suggest is better shipping rates; it would be cool to get either discounted or free shipping after spending so many dollars. Like, free shipping for orders over $35.00.
Overall, I give them five stars, hands-down. As a customer, you feel like they genuinely care about you. I had changed my mind on colors a few times, and Ariel was so patient, happy, and helpful. Their response time is spot on.
Another major thing for me is that I LOVE being able to support a small American company. I love the About Me page, so visit it if you haven't :) It's cool to see the team that makes our unique shirts :)
Thanks Guys for all of your hard work! Keep up the amazing work :)
**UPDATE**
I took a star away for shipping. I LOVE every aspect of this company. Especially their customer service. The shipping costs a lot of money and it took over a week to get to my house (they are near Orlando FL and I am in the Birmingham AL area...not that far in shipping distance). I guess I could have lived with waiting so long if I hadn't paid $9.67 for their cheapest option for sending. I wouldn't care to pay $9.67 if they chose to use a service like USPS priority shipping (they would still make a few bucks for the handling and the customer would get the product between 2-4 days. Win Win. I did suggest this to them, so hopefully they'll decide to get rid of DHL and go solely with the post office (right now the package gets picked up by DHL then transferred to USPS). They were kind enough to refund half of my shipping since it took so long. I had ordered from them last November and that package took a long time to get here. So, I don't think it's an isolated issue.
Response from 6DollarShirtsFeb 23, 2017
Thanks for taking the time to leave us feedback as we greatly appreciate the input! I apologize that some of your previous shipping experiences were not satisfactory. We do work hard to make sure all of our customer concerns are heard and taken seriously so we are looking into better shipping methods and models at this time. Again, thanks so much for the input, that way we can better serve our awesome customers. We appreciate your business!
RA
Roxanne A.
Pretty satisfied
The shirts are an average quality. They fit well, and the designs are awesome. The after sale service is very good. If you're not satisfied you just have to write them and they answer very quickly. Only little negative point, the package is not very neat when you receive it (the shirts are bizarrely folded)
KC
Katie C.
Disappointment and then Greatness
Ordered two ugly sweaters so it would arrive the Thursday before Saturdays annual ugly sweater party. When the package arrived it had one sweater and one shirt when the invoice along with it stated two sweaters. Called customer service and talked with Ariel Wilson (who was awesome). She overnighted the new sweater and I was told to keep the shirt due to their mistake. She made me want to buy from $6Shirts again. Thank you Ariel, you deserve a raise.
AK
AK
Very good product and customer support
I am happy with the tees sold at 6dollarshirts. The product and the support teams are doing a great job. Thank you for all the wonderful tees and ensuring a smooth process from production time to door delivery. You guys are awesome.
TK
Tami K.
Getting lots of compliments on these fun shirts..."where'd you get that shirt?"
We purchased 10 shirts for my 13 yr. old son and he has gotten a lot of attention because the shirts are so amusing. Stack of pancakes is his favorite.
I reported 2 shirts where the hem came undone after I washed them. I appreciated the online communication of the staff of $6 shirts...they were on it quickly sending the replacements immediately.
We check back often to look for new shirts and have some in mind to order soon.