Mark M.
Not worth it
The shirts themselves are basic. Nothing special. Most are $10 to start. Why call it $6 shirts?? Postage is overpriced. And shipping is slower than a sleeping snail. 2 to 3 weeks.
6DollarShirts is listed under Clothing & Underwear in Gainesville, Florida.
6DollarShirts (6dollarshirts.com) has 453 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingClothing & Underwear · Ruskin, Florida
Excellent
Clothing & Underwear · Naples, Florida
Excellent

Clothing & Underwear · Boynton Beach, Florida
Excellent

Clothing & Underwear · St Petersburg, Florida
Excellent
Showing 72 reviews with 1 star · Clear filters
Mark M.
The shirts themselves are basic. Nothing special. Most are $10 to start. Why call it $6 shirts?? Postage is overpriced. And shipping is slower than a sleeping snail. 2 to 3 weeks.
Alex
no customer service. chased them for tracking number 2 weeks. additionally, they or their acquirer used, steal credit card data and you get fraudulent transations
M M.
I ordered a t shirt mid November as a Christmas present. They shipped via Canada Post, who were on Strike. The strike was over 2 weeks before Christmas and my order has yet to arrive? I've asked for s refund twice and no one has gotten back to me. Extremely disappointed all around. Don't waste your money !!
Leah F.
Two/thirds of my order was missing and no one will respond to me! I only received one tracking number, and my package had a complete list of what was *supposed* to be included, but wasn't. I paid extra for rush processing so I'd get them in time for Christmas. It's too late for that now, but they could at least confirm the rest of my order is coming late & offer to refund me the rush processing that obviously didn't happen. Instead I've heard nothing. On top of all that, my debit card had fraudulent charges on it & had to be replaced - and sidedollarshirts was the only new place I'd used it. I'm so disappointed.
David C.
This site is, without a doubt, the most ridiculously managed site on the net. I mean I don’t know wtf CLOUDFLARE is but this gadget they’ve hired to block people is utter BS!! I’ve purchased from 6DS a few times before and have tried 10 times since but cloudshare POS site blocks my phone as if by some miracle a 55yr old is gonna hack a full-fledged site with a cell phone. CLOUDFLARE, this is more of a review of your capabilities as a filtering service… yeah of course your success rate is high when you unbiasedly filter real customers… so F you and 6DSs! The world is an abundant place and thus I can buy this garbage in Mexico and as a bonus get a vacation out of the deal. Good riddance!!!!
Mark
I was out visiting the US and decided to order the 10 shirts for $60 ($98 after tax and shipping). I made sure there was plenty of time for the shipment to arrive before I flew out. I received the tracking details, and was able to track the parcel via Fed Ex. However, the expected delivery date came and went, and no parcel arrived. On the day before I was due to leave the US, I noticed that the parcel was in my state. I phoned Fed Ex, who confirmed to me that yes, the parcel was very late and they were sorry for that, but that it could arrive later that day if Six Dollar Shirts got in touch. There is no phone number on the website, but Fed Ex gave me a number they had. I tried phoning, but got a recording that 6DS don’t operate by phone, only email. I left a voicemail anyway, along with sending an email, requesting they get in touch with Fed Ex. Nothing happened, and I never saw the delivery. I flew out the next morning, but left another voicemail and sent another email, saying to cancel the order, refund the money, and have Fed Ex return the parcel. I even left instructions at the address for Fed Ex to return the item to sender. Apparently, the parcel was delivered anyway, despite the instructions left, but I couldn’t say I know where the package is, or who has it now. After several email chasers, I have received only one boilerplate response. After that, I have been completely ghosted. A proper organisation with a functional customer service ethic would have done the right thing and managed this from the get go. If this had been my business, I would have been on the phone straight away with Fed Ex, either to have it delivered as it was already in state, or to manage it so the package was returned, and provide a full refund. And I would have gotten my company refund from Fed Ex for causing this issue. I have always said, the measure of any organisation is how they manage things when the go wrong. On this basis, Six Dollar Shirts are worthless, except they have kept my $98. I have nothing to show for this whole ordeal. I can only suggest (happily) that no one ever order from this terrible, terrible company. They belong out of business.
Steven B.
There's a reason their products are only $6. Shipping prices are very high. Also, if you want to return an item for any reason, they will charge you for the shipping. They give you a certificate to put toward a replacement, and then charge you again for full shipping. Very misleading business practices. Edit: Nice attempt in trying to get my review taken down. But luckily I had all the proof I needed. That should tell everyone everything they need to know about doing business with you.
Response from 6DollarShirtsSep 28, 2023
Sorry for any confusion! All of our policies and prices are available to view before placing an order and that includes our return policy. We make sure to include this information on multiple pages since each of our items is made to order. Our team attempted to use the "Request Information" option to make sure you received assistance. After that was not responded to, we simply asked Trustpilot to help find the reviewer. Thank you for responding to them as we can now see that our team did assist you in not only a return but also changing the address for the order. If you need any further assistance or have any questions, please reach back out to them. They are always happy to help!
Mary O.
Update & Reply given by $6 shirts reply below(excuses): I told Amber, the first agent that I needed it by a certain date and that I wanted a refund if that wasn't going to be the case because it was a bday gift. Austin emailed back to say that was not company policy but because they didn't arrive on time they would refund me once the trace was done and they had received the tshirts back. The tshirts I had not even received yet and are now 5 days late. I emailed back that I wished to speak with a supervisor and received no reply until I left 2 voicemails and a couple more emails. Amber or Austin could have suggested that a new order would be sent out right away or a credit would be given, due to the order being so late. But they didn't. They insisted before they could do anything, they needed those tshirts returned. Yet, they have my money and I still have no tshirts, which when or if they arrive will immediately be returned to $6 shirts. Also, I was told a trace would take 3-4 days but the supervisor knew the next day. She also did not offer an immediate refund or credit (w/ free shipping) nor did she offer to ship out a replacement order. She insisted that the company was going "above and beyond" for me by breaking the company policy and agreeing to refund my money (minus the $11.49 shipping) ONCE they had received their shirts back. I get it, those shirts are more important than the customer. Point taken! I will shop with the companies who know how to provide great service, regardless of any issues that pop up. Original post: I recently placed an order at $6 shirts on Dec. 26, 2021 and the shirts were sent out on Dec. 29, 2021. They were a gift for a relative whose birthday was in January and who would be visiting that same month. The update from FedEx stated the package would arrive by January 8, 2022. It didn't arrive and when I checked the update it had last left a facility in Indianapolis, IN on January 6, 2022, then no updates until January 11, 2022 where I was informed a delivery date was Unknown and the package might not arrive at all. I reached out to $6 tshirts through email (as they have no customer service agents to answer the phones or LiveChat). I received an email saying they could have the package traced and it would take 3-4 business days. I had told them I needed the package by January 11, 2022 as it was a gift. I asked for a refund to be issued since when or if it arrived it would be too late. They responded that once they received the tshirts back they would issue me a refund even though it was against their company policy. I was not satisfied with this, as I have no idea when or if the tshirts will even show up. I again stated I simply wanted a refund and was told I had to wait until the tracing of the package was completed and I had returned the shirts I had not yet received. I asked to speak with a supervisor and let the agent know that I was not happy about it because they had my money and I had nothing and no guarantee that my order would even arrive. Today, January 12, 2022 after leaving two messages on their phone voicemail (which is reserved for other business) and a few more emails, a customer service manager finally wrote me an email back. She said weather was why my package was delayed, she said FedEx could not guarantee when or if my package would be delivered but she did not tell me what state my package was stranded in, or how long I would have to wait for a refund if my package still hadn't shown up by the end of the week or next week,etc. She said it was against company policy to refund money but they would make an exception once the tshirts (still not received) were returned. She did not offer to send new tshirts, nor did she offer to refund me my money, or offer me a credit (w/ free shipping) or anything of that sort. She blamed the weather, she blamed FedEx but not once did she say $6 shirts was taking responsibility for this issue. I pointed out that $6 shirts chose to use FedEx to ship their packages, so that made $6 shirts responsible, since they made the decision to use that company. I also stated that I simply wished for a refund and that if the shirts actually arrived at some point, that I would make sure to return them. I also stated that they had lost me as a future customer, that I would be writing reviews, telling those I knew about their poor customer service and filing a complaint with the BBB regarding $6 shirts company return policy.
Response from 6DollarShirtsJan 13, 2022
Sorry for any delay! We typically see packages stay within the 2-7 business days for standard shipping but the severe winter storms sweeping the US at the moment did cause a delay. While unable to control the weather, we are always willing to help, and that's exactly what our team did. When contacted about this order after business hours, our team responded first thing in the morning wanting to verify some information and reach out to the carrier. Once they stated they reached out to the carrier, they weren't even given a full hour to hear back from the carrier before they received another response stating only a refund was desired for the order. Because it was expressed to our team that only a refund was desired, and we do our best to meet the requests of each customer, the team did not even have the chance to offer a replacement and instead immediately worked on arranging what was requested, a refund. Within minutes of the refund being requested, arrangements were made by our team, and a response acknowledging the refund arrangement was sent.