I was bring misled by 5ers of using mt5 for trading futures then they gave me blackarrow i have no knowledge of a recipe for failure from the 23 of july i asked for a refund every time 24 to 48 hrs now its 27 awaiting ticket #SXZ17V
WH
Wasp H.
Don't bother
Their platform is unstable, could suddenly not login anymore and had to bug their customer service a LOT before I could login again. Continued trading, but when I asked for a payout, I suddenly had to do an interview. Fine, I'll talk about trading all day if needed. Explained my trading, showed that I am writing my own EA, shown that I am using a VPS and was cleared for the payout. Fine. Now suddenly, some doofus has seen some of my trades had the same entry time as some other trader, which was explainable. But now I am banned. I suspect I was costing them money instead of buying account like an idiot. I would suggest to not bother with this one, way too many hurdles and rules. Trading is hard enough by itself, don't torment yourself with bad propfirms on top of it.
MI
Mike
I always test platforms with the…
I always test platforms with the smallest account first before committing more capital, and that’s exactly what I did with The5ers. I tried the Bootcamp program with the intention of eventually scaling up, adding larger accounts, and moving into the higher account tiers.
Unfortunately, my experience has been very disappointing.
My biggest issue is the execution platform. The web-based TradingView/DX-style environment is not reliable enough for the way I trade. I’m a swing trader, not a scalper. My strategy relies on technical analysis, planned entries, and placing limit orders at specific levels. A professional trading environment should clearly display pending orders, confirm execution, and provide confidence that your orders are actually active.
Instead, I experienced issues where limit orders did not appear properly, execution felt unreliable, and I ended up relying on market orders. For swing trading, that is a major disadvantage. When you are entering based on levels, patterns, and analysis, you need your limit orders to work consistently.
The other major issue is the risk parameters. A 6% drawdown limit is extremely restrictive for swing trading. Markets naturally move, and swing positions need room to develop. These rules feel more suited toward short-term futures-style trading rather than a strategy based on planned entries and larger market moves.
My biggest frustration is the lack of proper platform options for U.S. traders. I should have the ability to use a true desktop trading environment, whether that is MetaTrader desktop, TradingView desktop, or another professional platform. Instead, you are limited to what feels like a white-label web version that requires you to be logged into their system and does not provide the same experience as a true desktop platform.
I have been trading since 2011 and have professional finance experience, so I understand order placement and trade management. These issues were not beginner mistakes — they were problems with the trading environment.
I was prepared to continue with The5ers, scale up, and purchase larger accounts. However, after seeing additional complaints from other traders regarding long account activation times and processing delays, I am reconsidering that decision. At this point, I will likely focus on futures prop firms instead.
I also think traders should be aware that online ratings in the prop firm industry can be difficult to judge. Companies in this space often have strong marketing teams managing their online reputation, so I always recommend looking beyond the overall score and reading the actual complaints.
The5ers has potential, but for experienced traders who require reliable execution, professional tools, and platform stability, these issues need to be addressed.
I would be willing to test them again, but I will not spend more of my own money trying to adapt to a platform that I believe contributed significantly to my failure. If The5ers wants serious feedback from an experienced trader, I would gladly test another $100,000 Bootcamp account on their platform at their expense. If the experience improves, I would reconsider my review. But I’m not going to continue funding a system that I believe has execution and platform limitations.
U.S. traders should have access to the same professional platform choices as everyone else. The technology should support the trader — not become another obstacle to overcome.
Amount of time it takes to get used to I tried their small boot camp account and the limited amount of downside. I would never do the smaller one. I would do the larger one, but I’m not gonna spend another dollar on them. They’re stacking way too many things against US traders, especially with their forced execution platform I can get used to anything but I’m not gonna sit here and get used to their system when there’s FMPO and others that offer meditator in other desktop application options you should always have two options and one should always be desktop simple as that any argument against it is invalid
I can get used to anything even a desktop application like trading view that has automatic logout and delay in other quirks, but that takes an adjustment phase and it is a true problem. I don’t know how everybody else feels about being forced to use a desktop based application that’s a white label version housed within a system that can log you out at any time that is not reliable as other desktop base system is other markets in terms of execution of your orders and entry of your orders, but the reason I’m leaving this review because every time I try to talk to them I get AI that just gives me the no answer but they don’t elaborate and the AI is pretty much convincing me that 5ERS is not what I thought it was
Will see h
JF
Juan Fernando Aguila C.
Serious technical problems
Serious technical problems, ineffective customer service, and financial losses.
I have been a The5ers customer for this time and unfortunately my experience has been very negative. I want to share my case so that other traders are aware.
1. Serious technical problems from day one: Since I started trading with the TradingView platform linked to The5ers, I had constant connection problems. For several days, the system gave me network errors, did not allow me to open or close trades correctly, and on several occasions my orders were duplicated, causing me direct losses.
2. Lack of effective solutions: Despite having contacted support on multiple occasions (via chat and email), the responses were generic: "clear the cache", "use incognito mode", "try on another device". None of this solved the real problem. I was even charged for using TradingView when the service was not working properly in my region.
3. Financial losses and lack of responsibility: Due to these technical failures, I lost several trades and was unable to close positions on time. Despite having reported the problem in a timely manner, my account was automatically closed for reaching the maximum loss limit, without the technical team considering that the errors were part of the problem.
4. Slow and ineffective customer service: The support team responded, but solutions took days to arrive and did not solve the actual problem. They even made me wait 24 to 48 hours for them to "review my case" while I continued to miss out on trading opportunities.
Conclusion: The5ers has a good concept, but if the technical platform fails and there is no agile response, the trader ends up paying the consequences. In my case, I lost money and time for something that was not my fault. I do not recommend this platform to traders who depend on fast and stable execution. I hope they improve their infrastructure and customer service.
GF
Goataku F.
Beware before buying any challenges.
They will inform you about all their rules only when you reach out to customer service. You will meet profit target for the phase and they will tell you need to meet another criteria before passing to the next phase. You will try to meet that criteria and some other bulls*** will come again, they don’t even have a regular platform like other propfirms for us to trade anymore since Ctrader licensed got removed in the USA.
Unless you want to have an headache placing trading, modifying, etc. I absolutely do not recommend it. They said you could take partials, when i tried my trade cancelled.
PS
Patel S.
Dear The5%ers Team,
Dear The5%ers Team,
The current swap charges are excessively high. Charging around $3.24 on just 0.09 lots on EURUSD—both on buy and sell—makes it extremely difficult for short-term and swing traders to sustain profitability.
If this isn’t reviewed and reduced, many traders may be forced to leave the funding. Kindly consider revising these charges.
BC
Billy C.
Fraud, scam, don’t bother to waste more time on 5ers
They started to find excuses not paying after the first payout, as mentioned by other 1-star reviews they stop paying once they found that you are a profitable trader, similar to casino, they are willing to give out money to those winning once in a lifetime gamblers but will reject those who can consistently win money from the casino
KB
K B.
SCAMMERS!
SCAMMERS!! They are just in the business to scam you whenever you win. And then they will Ben make you tell them your strategy before they block you.