AK
Tried to cancel my plan and delete my data
Tried to cancel my plan and delete my data. It’s been a week and they keep hounding me and calling me when my request was simple and clear. Customer service experience was quite bas

500apps is the world's first All-in-One SaaS suite of 50+ apps that cover all areas of business operations.For the first time, businesses can use all of their operations using just one tool - from emails to website builder, sales software, SEO ranker, bots, RPA software and a lot more. 500apps is an all-in-one suite of apps to enhance the team's productivity for growing a business to run like a Fortune 500.With 50 integrated apps for various department categories such as Marketing, Sales, Support, HR, Developers, Collaboration, and Productivity, 500apps Business management software is a one-stop-shop for all business operation needs. Currently, 500apps works with 30k+ businesses providing an unparalleled global uptime of 99.5%. 500apps suite of 50 apps offers a broad range of features and software solutions including Project Management, Collaboration, Website Management, Customer Relationship Management, Social Integration, Email Marketing, CRM Leads Management, Business Process Management, Reporting & Analytics, Form Builder, Low-code App Builder & Email Marketing, HRMS Software, Documentation Signature Software, Time tracking and reporting, and many more. Additionally, with 500apps you can save time and improve productivity with more than 200 integrations. And this infinity suite can be accessed at an unmatched price of just $14.99/month with access to all product categories, no feature caps, full access to the latest versions of new products and web extensions, and dedicated 24/5 Chat, Phone, and Email support.
500apps (500apps.com) has 61 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 11 reviews with 1 star · Clear filters
AK
Tried to cancel my plan and delete my data. It’s been a week and they keep hounding me and calling me when my request was simple and clear. Customer service experience was quite bas
disha B.
They have called and booked appointments 6-7 time but never call back.
Response from 500appsNov 23, 2022
Hello Disha, Thank you so much for making us aware of this. While we investigate this further, request you to share any two time slots that works best for you and we shall reach out. You can email us at [email protected], alternatively you can schedule a time that works for you - https://schedule-ap1-13416.public.500apps.org/schedule?m=18415 Thank you Team 500apps
AgencyOwner
The services all feel like a random hodgepodge of micro services bought off a software marketplace and mashed together with no attention paid to the user experience or how the product would be used. I immediately cancelled my account and was hounded by someone for months asking me to call them for an exit interview in order to cancel my account. They finally cancelled my account but continued to send MULTIPLE daily emails asking for a phone call or random account notifications. I asked them to delete all of my info and yet to this day I continue to get emails from them asking for random things. Most recent is multiple emails about reviewing them on every review site imaginable. The software is unimpressive and barely usable. The user experience on the whole is incredibly frustrating. The company does not respect its customers and knows nothing about data management. I am 100% certain all the other positive reviews on this site are from paid reviewers and are fake. They read like they came directly from 500apps about page. EDIT: Dear lord... The reply from the company perfectly showcases everything I mentioned in my original review. From the clueless language, to the hodge-podge copy and past response from a website that explains how to apologize (including the reasoning behind the apology also being pasted here), to the requesting of another phone call. You can't make this up.
Response from 500appsNov 23, 2022
Hello O'Ryan, Thank you very much for taking the time and sharing us with your experience. We appreciate your feedback, it would be great if you can help us with the details, what did not work for you or where have we fallen short. We have more than 30000 business users, using these apps and we are constantly using their feedback to enhance the functions and features. Do let us know if you have any availability this week and we shall call you. You can write to us at [email protected] Thank you once again Team 500apps