Francesca G.
Scam
Scam ! They altered the agreement after I signed. cost me 30 k to get out of It f it! Obnoxiously all their 5 star reviews are fake Stay away from them
Response from NPA GlobalAug 28, 2024
Slander

***** WE CREATE FULLY CONNECTED SYSTEMS ***** SO YOU CAN FOCUS ON RUNNING THE BUSINESS ******************* NOT YOUR VENDORS ******************* _________________________________________________The #1-Rated Single-Vendor technology solution that performs at the speed of today’s business. _________________________________________________ Clients love our Business-in-a-Box solution because it lowers the cost and complexity of managing separate services from multiple vendors saving 30% to 50% on the key business services they use every day. _________________________________________________ OUR ENTERPRISE GRADE TECHNOLOGY SERVICES Telecom | Internet | Managed Voice & Data Networks Payment Systems | Managed Cloud | 24/7 VIP Support Systems Administration | Client Acquisition Systems ________________________________________________ COMPREHENSIVE MANAGED SUPPORT SERVICES: Our support services teams tackle the toughest IT issues with ease. No problem is too big or too small for our US-based professionals. Reach out today and learn how NPA GLOBAL can help you to take your business to the next level.________________________________________________ We stand behind our products and services with our ********** 5-YEAR-RATE-LOCK GUARANTEE **********
NPA Global (4npa.com) has 17 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 2 reviews with 1 star · Clear filters
Francesca G.
Scam ! They altered the agreement after I signed. cost me 30 k to get out of It f it! Obnoxiously all their 5 star reviews are fake Stay away from them
Response from NPA GlobalAug 28, 2024
Slander
Ross R.
They were not honest with presenting agreement details - I was told I can cancel contract anytime, but I found out it was not accurate. Even after 4 years in contract _ asking 9000 dollars penalty which is not acceptable in any merchant account agreement. Most of companies penalty is 500 dollars, but I signed contract - I should stick with it and next time I must read contract easily Ross
Response from NPA GlobalSep 6, 2023
Dear Ross, We appreciate your feedback and apologize for any confusion regarding the cancellation policy and the mentioned penalty amount. We would like to provide some clarification on this matter. Our early termination fee for merchant services is $299, not $9000 as mentioned. We understand that the $9000 penalty is not acceptable or in line with standard merchant account agreements. We apologize for any misunderstanding or inconvenience caused by the miscommunication. We value your feedback, and we will use it to improve our communication and ensure that our customers have a clear understanding of our cancellation policy and associated fees. If you have any further concerns or questions, please do not hesitate to contact our customer support team. We are here to assist you. Thank you for bringing this issue to our attention, and we appreciate your understanding. Best regards, David Farnsworth Director of Operations