4momsReviews of 4moms.com

We received what looks like a very old unit in a box that was supposed to be a new mamaroo. It was purchased from buy buy baby how we because they are closing they won’t take back this unit and advised me to go through mamaroo directly. The return policy and customer service is the worst I have ever seen in my life. The customer service rep was the absolute worst rep I’ve seen as well. Her name was Céline Lopez and she did nothing to help me, didn’t even attempt to try to do something. This was a gift to us from family over seas who paid astronomical amounts of shipping to get it to us. Unbelievable customer service! I’ve been through about 10 hoops between her and buy buy baby and yet I’m still stuck with this used unit that someone obviously swapped out.

It's one of those occasions where you do not get what you pay for. My son is only 10 weeks old and now this product makes a very loud banging noise with every transition. At this point, it's an expensive uncomfortable hammock that doesn't move

Ik heb een elektrische wipstoel van €214 gekocht van 4moms. Ben al bijna 2 maanden bezig met de reparatie van mijn stoel. Ongeveer 6 maamde. Terug heb ik de wipstoel gekocht. Mijn kind heeft het maar voor bijna 1 maand gebruik van kunnen maken. Ik vind het echt zonde van je geld. Ik adviseer om je geld beter in een ander product te investeren. Mijn kind is al bijna uitgegroeid en heb spijt van mijn aankoop.

HORRIBLE customer service! They absolutely will not make it right when they make a mistake. They will just find a way to make it the customer’s fault. Disappointed and will never buy another 4moms product. Their return policy is a joke.