Bob D.
The service is not good as the calls…
The service is not good as the calls keep dropping.

4Freedom Mobile is your trusted digital guardian, offering top-tier mobile security with military-grade encryption, anonymous SIM cards, and secure mobile plans. We protect your digital life, safeguard your personal information, and empower you with control over your mobile device, ensuring your data is kept safe and your privacy is preserved. Choose 4Freedom Mobile for peace of mind in the ever-connected world.
4Freedom Mobile (4freedommobile.com) has 23 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Bob D.
The service is not good as the calls keep dropping.
John W.
First off I would like to say: This company really cares about you; personal, financial, YOUR privacy, keeping you happy! James Bruchey is the BEST! If you need help with your account in any shape or form they will listen and do their best to keep you happy no matter what!! :-) If you are looking for a FULL PRIVACY concience company...then look no further! If you like to be censored and controlled...well then go with one or all of the BIG BOX STORES.....your choice! THANK YOU 4Freedom Mobile....YOU ALL ROCK THE COMPETITION APART!!! THANK YOU SO MUCH!!
José A.
Really good products and services, excellent network coverage overall with budget plans, currently have 3 different lines with no issues.
Response from 4Freedom MobileAug 5, 2024
4Freedom works for you and your family everywhere!
Oriana M.
Their roaming service is exceptional, good coverage and good costumer service. Will be my main carrier for the time being.
Response from 4Freedom MobileAug 5, 2024
Free roaming, no one can compete with that. Enjoy 4Freedom
AstralSight
I think that if someone pays $138.25 to a mobile phone service provider over a period of two months and is never able to place or receive a single phone call or text message via a mobile network during the duration of their subscription they probably should be refunded without ever having to make a request. I would have been quiet, until I got an email stating that my service was canceled for failure to make a payment (while technically, I'm paid to August). Molly said it was a mistake and to disregard the email. The damage is done and now I am on a mission to warn others. There is a way to make my reviews go away and that is by doing the right thing because it's the right thing.
Ajai R.
I have been with them for a while now. Unfortunetly their calls are not good and it's getting broken up more often and can't hear the people on the other side. I would not recommend their service to anyone. I thinking about going to their competitor Efani for better services.
Mickey
The COO called me to address a difficulty. Was great!
Response from 4Freedom MobileApr 3, 2024
We appreciate all of our customers honest reviews. Thank you for your support !
Steve F.
eSIMs won't load in common phones. There is no voice support, and e-mail support does not give complete, well-reasoned answers. I have not been able to use my phones since 4Freedom ported them in, a process that took too long. And now they think they have earned my money, claiming they don't have to refund anything for service that never worked. Responding to 4Freedom: Our phones *are* and were unlocked. I try to give support techs gentle responses with some wiggle room. I still say the responses that I got were polite but incomplete. It looked like they were under pressure to respond as quickly as possible to "close the ticket." And almost no one reads the entire "agreement" in detail. I took another's recommendation and trusted 4Freedom. It turns out 4Freedom is more interested in keeping my money in spite of utter inability to use their service. I consider this a very unfriendly company policy.
Response from 4Freedom MobileApr 11, 2024
Hello Steve, We are sorry that you were unable to use our services. In your communications with our customer service team, you stated that your devices may not be unlocked which would mean no other carrier will work on your phones. In addition, you sent us an email praising our customer service team and their efforts to provide you with support, despite the fact that your phones are locked. As is clearly stated on our website and repeated again in a box you must check in order to complete a transaction, all 4Freedom Mobile services are prepaid and non-refundable. It seems pretty disingenuous for you to leave such a negative review publicly, when you clearly accepted that our services are non-refundable before completing the transaction on our website and then praised our customer service in an email you sent us directly.