48 Hr BooksReviews of 48hrbooks.com

I usually give companies the benefit of the doubt because we all make mistakes, but this company will actively try to sabotage you. I had a 1,000-person event, and I told them not to ship any books unless they would get here the day before. They said, "Great, shipped the books." The tracking then said it was not getting here the day before. It was getting here on event day. Then I called the shipping company on event day, and they said it wouldn't get here until next week. 48 Hour Books was unconcerned. They said, "This is not our problem." When I tried to get authorization from 48 Hour Books to release it for a dock pickup which the shipping company required (because I was paying extra money out of pocket to have somebody with a truck go out and get the books from the shipping company), 48 Hour Books refused to email the email address given to me by the shipping company to authorize the release. They would only email their specific representative, which did not qualify for release. Which i told them three times. The worst part is they lied to me about this. I asked them three different times, and each time they said they did it when they actually didn't. Now I'm holding a 1,000-person live event, spending all day on the phone with a shipping company and talking to 48 Hour Books customer support, who is lying to me and actively trying to sabotage me, instead of participating in the event, which took a year to plan. After many hours of trying to get it released and many extra dollars out of my own pocket, we are finally picking up the books. No thanks to 48 Hour Books. This is one of the worst companies I have ever worked with. They they will not take responsibility for their mistakes, and they will lie to you about it in the process. Buyer beware.

My experience with 48 Hour Books was absolutely amazing. From start to finish, their team was kind, patient, professional, and incredibly helpful throughout the entire process of publishing my first children’s book. As a first-time author, I had a lot of questions and needed guidance along the way, and they took the time to walk me through everything I needed to do. They made the process feel manageable instead of overwhelming, and their customer service was truly outstanding. What stood out the most was how responsive, supportive, and encouraging they were during every step of the process. It genuinely felt like they cared about helping me succeed and making sure my book turned out the way I envisioned it. I would recommend 48 Hour Books a thousand times over to any author looking for quality work and exceptional customer service. – Tara Johnson

First off, I want to start by saying I have used this company a few times with no problems. Now I make an order, and it does not come out how it should, and they tell me they are using a new INKJET printer. I ask if it can be fixed, and they tell me it has been posted on their website for months that they are switching printers and customers should have seen it on the site. Well, if I don't go on the site for a few months how would I see it? Not even an email was sent to notify customers of the change. I feel like as a company it would not take much to fix this error, but they will not budge. I also wanted to order more books from them again, but I will have to find another company instead. They have a very poor business model, and I am disappointed in a company I would normally refer to others.

Their printing of text pages and binding is fine. Printing of images is poor. Communication is deceitful and if you complain you'll be met with condescension.

Do not choose this company, they added 50 more pages to my journal. Which I printed at UPS just fine. They said that my page 5 needed 1 more page, and that simply isn't true. Then I tried to cancel my order the next day, and they said they wouldn't give me back my $100 it was non-refundable. Sounds like a SCAM to me. Also, they say they are quick printers. Note: it's after they get you to approve the PDF print which also takes more time. Find a more reputable and honest company than this one.

We could not be more pleased with 48 Hour Books. High-end production values and strong, beyond-the-call-of-duty support from the knowledgeable prepress staff. Alysia was especially helpful. We will be repeat customers, for sure.

They printed several hundred books for me in small quantities as I made revisions and spread them around for input from friends. 48hr books people are not supportive or communicative. They made a huge error on my last cover and would not reprint the order. They do not pay attention to what they are doing. They are about speed and sequencing through their processes to get them out the door in 48 hours.

I've been making books with 48 Hour Books for nearly a decade now. Their customer service is always thorough and excellent. They have a very quick turnaround time, and their prices can't be beat.