’47Reviews of 47brand.com

After completing a purchase, I was informed that my order was canceled on grounds of suspected fraud, post the transaction where my payment was processed. Their communication stated, "Hi Lawrence, Your order #3540906 was canceled because we suspect it is fraudulent." Upon inquiring, they attributed the cancellation to my use of a VPN, despite initially allowing the transaction and setting up an account for me. If VPN usage was a concern, it should have precluded the possibility of account creation from the outset. I employ a VPN primarily to safeguard my online activities through enhanced encryption, especially given the widespread issue of data breaches. It's unreasonable to depend entirely on the security measures of internet companies. By verifying my information, such as my phone number, and authorizing my purchase through Visa, yet later limiting my access based on VPN use, you're essentially hampering your own sales opportunities. Consequently, I am requesting the termination of my account, as I am not willing to lower my security measures just to transact with your company. Additionally, the practice of holding my funds for 3 to 5 days before deciding to cancel the order is not just an inconvenience but also questionable business conduct.

I have ordered with them twice and both times they keep sending it to the wrong place. I verified with USPS that they submitted the wrong address. Before my second order I emailed their customer support and made sure they had the correct shipping address and the verified they did. Nope still sent to the wrong place now this is the second time I don't have my order after it has been "delivered". The first time they were able to send me my order again with no problem but this time I am very upset as this was a birthday gift for someone. I am waiting on a response from them for this issue.

Paid $25 for two day shipping and received my two items three and five days later. No resolution via their so called "customer service" link -- they just stop responding. They may or may not make good products, but they sure don't care about the consumer -- the attitude is "there's plenty more where you came from" so go away.

Placed order in early December, paid for expedited shipping, one item arrived but not in time for Christmas even though I paid for it to arrive in time. The other item has never arrived still says processing. I have emailed inquiring about item and have not received any response. Worst company ever!

Scam company. Ordered on the 16th, DHL supposedly received the package and was suppose to hand it over to USPS and the postal carrier never received the package. They seem to be a ghost company because they don’t respond to emails and they don’t pick up the phone when you call. There voice mail boxes are consistently filled and you can not leave a message. When I looked at the item I was interested in, I didn’t even hit the purchase option and when I was looking at my screen, the order was pushed through without me touching anything on my screen. Really suspicious! Do not buy anything from these people. You will not receive your order!! Now I’m out 90 bucks and I didn’t actually hit the purchase button. 🤷

I accidentally made a $98 purchase through this site and immediately emailed the company asking to cancel & they told me they don’t do cancellations. I asked where on their site it mentions that (because it doesn’t) and was emailed back by an automated email saying their email box was full and my message didn’t deliver. I had to in turn call my bank and report it as fraudulent in order to get my money back. Unbelievable.

Worst customer serviced I have ever experience. I wrote two emails and still no response about an item that was never delivered. I have been calling their customer service number and they agent is ever available to assist.

Order delayed for several weeks with no explanation. Once it was shipped the tracking information provided was inaccurate (FedEx had no record of the shipment). Emailed customer service and waited three days for a response (again, no one knows what happened). No phone number so you can't actually talk to a real human being. Absolutely ridiculous!!!!!