Communication was 10000/10 , I've never had an experience with sellers that were so thorough about it before this. I got all i ordered except one item that was out of stock which, they warned me about quite fast, and offered me to choose something else or receive a refund. I chose the refund, and it was delivered the same day i responded. Their size charts can be confusing or sometimes not exist at all but luckily clients can leave comments in which they often talk about sizing so that's how i chose what to go for.
AL
Alanisisamess
Best customer service I've experienced
Best customer service I've experienced! After making one purchase without checking the measurements (huge mistake, always look because the sizing on their selection is teeny tiny), I realised I would have to get plus size/custom fit pieces, so I ordered and provided my measurements. They had misinterpreted one of the measurements, and rather than mindlessly passing it onto the makers, they actually emailed to ask about it. The process was transparent, I was kept updated about shipping and all communications received from customer service were so polite and lovely. I got my clothes way sooner than expected and was overjoyed to finally have a coord that fit.
I also had a good experience with their buy for me service, which was super fast and easy, and makes you really feel like you contributed to the community.
Overall, by far the best place to get affordable lolita fashion! I love this service!!
BP
blubery P.
Отличный магазин
Заказывала подруге на день рождения, хорошая ткань, думала будет ужасное качевство, но я приятно удивлена😊😊😊
LA
La
brilliant store with 5* service and high quality alternative fashion
Although shipping is costly and exchanges may not always be easy to do, customer service is extremely high quality and the clothing is very cute and boutique level quality. They stock a lot of amazing brands from taobao and indie providers, and help make EGL, kawaii and lolita fashion more accessible to the world. Do be careful with sizing though, some clothes may turn up smaller despite being the same measurments technically
AS
A S H D W.
Always quick to communicate
Always quick to communicate, polite and friendly! All my items have arrived on time and were exactly as expected.
This is an Asian fashion reseller so make sure to check your measurements against the size charts as they are nof standardised or Western sizing!
CU
customer
Great quality, Perfect price, cuteness? Perfect!
I bought shoes from them and I LOVE THEM!!!
I haven't fully worn them yet but they're very comfy and they gave a freebie and a comforting lil cussion for the ankle area. Super cute! And I met someone in real life that have Nana shoes and they also bought it from this store. I am so happy to be able to find Affordable cute Lolita things, and, there are different genre for clothes and accessories. But in general, it's very cute and coquette! whether it's goth or pastel. for the price? the quality Is perfect.
MP
Mahana P.
Very good
Thirty dollars for shipping, it looks expensive but in fact it’s normal because I’m from France and the clothes comes from Japan (I think). Anyway, good products, well sewed, even if my pants were a bit short to my calves because I’m athletic. Still a good experience.
MA
Melisa A.
Best Taobao Reseller I've Bought From
42lolita was my introduction to lolita fashion. I was dreaming of getting into this fashion since I was little, but couldn't afford it as prices are steep (sort of a luxury fashion unless you find good deals secondhand, or from other parts of the world than Japan). I've bought from 42lolita 5 separate times now, starting in 2023 and have been happy with each and every order. Something someone may be concerned about is taking full payment for preorders, or preorders taking longer than expected. To note, this is because 42lolita is NOT a BRAND, rather they stock and order items from Chinese Indie Lolita brands who typically sell on Taobao. Usually, Taobao Resellers collect full payment because Taobao brands take a deposit and payment in installments which can be harder to keep track of (though, if you really want to, you can do this straight with the brand through Taobao if you're okay with it of course), so they do that work for you. Unfortunately, sometimes brands can have a not so great reputation for certain things like shipping time (Krad Lanrete), or sizing (Alice Girl) despite great quality. There is a notion that Chinese clothing is always poor quality, but buying from indie chinese brands via 42lolita has proven this incorrect from me. Be aware shipping can be steep since unless you're in China you're likely buying to an overseas or far off country, ESPECIALLY if you choose DHL as your shipping option (they are expensive overall, but trustworthy). Thanks to 42lolita, I was able to get into Elegant Gothic Lolita Fashion when I wasn't making much money, without sacrificing quality (99% of the time), and now I still have another option of somewhere to buy though I can afford Japanese brands!