3WISHES.COMReviews of 3wishes.com

Overpriced, sizes are not correct. After contacting them for a refund, and being told I would have top pay a 25% restocking charge, I decided to exchange one item for another. the new item was stated M/L and in reality it is a small. does not fit and I am stuck with it and lost my money. BEWARE

⭐☆☆☆☆ Apparently the sexiest thing sold by 3Wishes isn't lingerie. It's accountability avoidance. I placed an order containing 12 items. The package arrived with the bottom visibly compromised and re-taped. After inventorying every item one by one, I discovered two pieces were missing. I contacted customer service expecting one of three reasonable solutions: • Replace the missing items• Issue a credit for the missing items• Allow me to return the order for a refund Instead, I received a masterclass in "Not Our Problem." Their position was essentially: "We have records showing we packed it." Great. I never claimed otherwise. My claim was that I paid for 12 items and did not receive 12 items. After multiple emails, photos, SKU verification, and a detailed explanation, they ultimately refused a replacement, refused a credit, and refused a return authorization. The most impressive part? They spent more effort explaining why they wouldn't help than it would have taken to simply resolve the issue. So if everything goes perfectly, you may have a great experience. If something goes wrong, be prepared for a customer service strategy that appears to have been inspired by a game of Hot Potato. Order incomplete. Resolution Denied. Customer lost. Proceed accordingly.

I used the Shop app to browse 3 Wishes. I had two items in my cart that I was considering. One item went out of stock and while revising the cart I accidentally tapped the purchase button (a Shop App complaint, but they do make it easy 🙄). I immediately emailed 3 Wishes to ask for a cancellation. I wanted to order more items and I wasn’t quite ready to have the order shipped. They offered to add additional items to my order, or they would cancel at a charge of 5%. I was so put off by the 5% charge for cancelling before my order was even prepped for shipping that I decided I didn’t want to order from them. They indeed kept $2 for clicking a couple of buttons to cancel my order. Incredibly bad customer service.

Ordered an accessory and it came in too late for my need. I contacted them to return it, as their site said hassle free returns, and was told I could only get store credit. They stated that it was considered a Halloween costume and that their policy states returns are for credit only. This policy was not communicated and I have not been able to get my money back. Do not order from this company unless you are prepared to lose money.

Feeling like I've been scammed! I placed an order for a festival im attending & even tho they sent me a tracking number, the # on the shipper's site shows they were notified that the tracking number was cancelled by the customer- by 3wishes!! So the package was never received by the postal service & I can't reach anyone with 3wishes either by chat or email. Will be disputing the charge with my bank on the morning to stop them from what accounts to stealing from me, what a horrible thing to do to people!

Customer service worked with me after we had a shipping issue and they resent my item at no cost.

Shipment never got to me, although post office delivered to unknown address. Fighting me about full refund.

Garment was cut very small . Customer service promptly refunded my money and gave a code for free shipping on next order