3BTech.netReviews of 3btech.net

What happened to 3b tech did some else buy them out ???

ive been buying from 3b for alot of years now no regrets as of yet ive bought tablets and motherboards from them no issues and hard drives and memory/ cases/ psu's /motherboard combo's no problems what so ever in the past 15 years ive delt with them great place to get tech at a good price i build computers and if there were any issues id be the first to say but no complaints thanks 3btech you guys are great...

I ordered Microsoft Office 2011 for Mac from this company because I wanted the software on a disk and everything on the product page suggested this was on a disk: nowhere in the product description did it say it was a key code download (finally, on my third or fourth look at the product page--and only after I had returned the product--I saw a notice in small, light blue text at the top of the page), the picture of the software box did not say "Key Code," and among the system requirements was a DVD drive (which would be needed only if the software was on a disk). It also didn't say that this was a disk, but I made that assumption from the DVD requirement. As you'll have guessed, what I received was a key code. I called and objected, and they gave me an RMA for return, but they charged a 15% restocking fee. In the meantime I bought the software (download, apparently disks are simply not available) at a different site for $25 less. Will I buy from them 3btech again? NO.

I ordered a motherboard from this company several months ago due to the company making my computer breaking the new one I took them. That company also broke 3b Tech's board. After discovering the broken heatsink bracket hook I thought I'd have to order a new motherboard. I took a chance and called these guys and they sent me a new heatsink bracket at no charge. This is truly service after the sale. I'll definitely do business with them again. Five stars!!!

Ordered 320 GB Seagate hard drive. Shipping and delivery was quick. Drive was noisy and not working properly. Seagate diagnostic tools confirmed that drive is faulty. Emailed 3bTech on Saturday. Received response early in the morning on Monday that they will re-ship another, tested, drive. They didn't even want broken drive back to save me on shipping costs. Received replacement drive next Saturday. Drive works very well. I'm impressed with their response time and customer service. I've purchased couple of hard drives from them in the past year or so and never had problem with them. Thank you Jan

Evidently this merchant's customer service has gone to the dogs. I ordered 2 system pull hard drives from them and both of them cashed out in less than a month. The real problem occurred when I tried to get a refund. They said that one of the drives was in fine shape (when it would'nt even allow the system to boot when the drive was installed). Their customer service was a horror, since they tried to get me to close a Paypal dispute I had filed over the matter. Fortunately I then filed a claim with Paypal. Such cheesy and poor customer service should be punished, mainly by staying away from this vendor, which I intend to do.

ORDER #3btech-696904 I had an experience of the worst kind with 3b tech. I ordered a motherboard (refurbished) at a great price. It got here in fairly good time, but that is when the trouble started. Motherboard does not work. Tried everything, and no dice. Here is where 3btech totally failed me. I wrote 3 times to 3b tech to obtain an RMA number, and guess how many times they responded. ZERO. These jerks just totally ignored all the RMA requests which come from the RMA form on their website. I'd stick with newegg or a company that actually takes care of you if there is a problem. 3btech sucks and will not do that. Now I'm out the cost of the motherboard, and have an expensive paper weight!

Wish I have seen these reviews and other site reviews before ordering. Hope all buyers factor these reviews seriously. Very poor business practice. Products sold are mostly used or in-house refurbished. If you unfortunately received a defective item, you will be liable for return shipping cost. Slow in response as well. Not worth on a few bucks of savings. Cost me headache and project delay. First time ordering and it's also my last. Highly recommend newegg.com or tigerdirect.com for both best price and 5 star services.