3Balls, LLCReviews of 3balls.com

I ordered a Ping putter in “like new condition”. The condition was less than “like new”. First thing I notice is a dent in the face of the putter which their grading system states “no signs of abuse or dents”. I sent 2 photos of it and circled the dent in the putter face and got told “I don’t see a dent”. I’m currently trying to figure out if vision is an offered benefit in their job and why this person hasn’t had their eyes checked. Apparently Ray Charles is grading these clubs. Worst buying experience from this website I’ve ever had.

Guys, I am being serious, please do not operate with this company and I encourage all of you to report this company to the FTC. I attempted to purchase a used golf club from this site only to find out that my order had been cancelled due to an incorrect billing address (my address was entered 100% correctly on my order receipt). I called customer service multiple times and I was told that I would be refunded of my purchase. Needless to say I am writing this review because I was never refunded. I am being serious, protect yourself as a consumer from this fraudulent site.

My experience with 3 balls has been a nightmare. Deceptive behavior all the way. I will file a complaint with the FTC and encourage others to do the same. This company is the poster child for the old adage: If something looks too good to be true, it probably is.

I bought excellent condition $1000 iron set. It came with unmatched grip and size. Chat with Customer service over an hour. They kept suggesting me to get an undersize grips that they have on stock and end up saying that I can get a help from the local pro shop! This is our communication and I do not think it is something right one of the biggest online seller treat their customer. You make your own decision after reading what happened with me with customer service team. I would avoid dealing with this business. Jae 11:20:22 Are you still there? Jae 11:24:32 Hello! Shell* 11:26:38 Hello Jae, please provide the SKU # of the grips you'd like. Shell* 11:27:14 Or we can cancel the ones Lynn added Jae 11:27:14 I was asking Lynn the link so that I can take a look Shell* 11:27:42 Please check our website, and provide s with the SKU #, please/ Jae 11:28:17 ok I will check your website please wait Jae 11:30:27 I do not think you do not have any standard size grips available for now Shell* 11:31:40 OK, we are sorry that we are unable to assist you. Shell* 11:32:10 Perhaps your local course could work with you. Jae 11:33:02 Shell*, I am sure Lynn was trying to help me and you are not Jae 11:33:23 I do not know why you suddenly become this mean Jae 11:33:35 Did I do something rude to you guys? Jae 11:33:50 I know I can go to local shops to get this done Shell* 11:33:57 You did not want the ones Lynn suggested; and we have removed those from your order. Shell* 11:34:31 I am sorry we do not currently have the grips your daughter would prefer. Jae 11:34:35 because I confused so I asked her to wait to see other option Shell* 11:35:04 ok, would you like me to stay on chat for awhile? I can do that. Jae 11:35:30 then send ones you have currently have that lynn suggested Jae 11:35:39 2g Jae 11:35:43 fine Shell* 11:36:31 Just to be sure... Women Golf Pride Tour Wrap 2G Undersize Grips Single item 10.5" Black Jae 11:36:50 ok Jae 11:36:57 .58 Shell* 11:38:04 Here is link to them - 3balls/shop/1024206/womens-new-golf-pride-tour-wrap-2g-undersize-grips-club-component/?sku=1024206-aaa-1-7-b Jae 11:38:47 ok Shell* 11:40:00 ok, great. We can add those back onto to your order. I can split the cost for you as a courtesy. Shell* 11:40:08 plus no shipping costs Shell* 11:40:24 would like 7 of them? Jae 11:40:44 yes Shell* 11:43:56 I have those added for you Shell* 11:44:33 The total is $45.43 but I can knock off $20.00 for you. Jae 11:45:27 no you know what I will just return it. you sent me with mixed wrong grip sizes actually I found out that two clubs have standard size grips and otehrs are mid size. Jae 11:45:39 I shouldn't be treated this bad from you. Shell* 11:46:11 You didn't mention that what we sent you was mismatched. Jae 11:46:27 my daughter just found out Jae 11:47:00 you were so rude, never experienced this rude Shell* 11:47:05 On used clubs, we do not guarantee a make a model, just that grips will be playable. I am sorry that this has caused some confusion. Jae 11:47:49 no but as a big online seller who selles 1000 club as awesome condition club with no matching grip? Jae 11:48:09 I am so fraustrated from you Shell*! Shell* 11:48:22 I offered to share in the cost of the grips, Jae. I am sorry that I was rude. It was not my intent. I have done everything you asked of me. I will go ahead and send them to you for free. Jae 11:48:27 I cannot even type well because my hands are shaking Jae 11:48:59 I saved our conversation and will post all over the internet I can post how rude you were\ Jae 11:49:32 with picture of the unmatched grip you sent to me. Jae 11:49:59 your behavior must be judged from other people. Jae 11:50:25 I am going to send this back, just do not play with shipping fee. Shell* 11:50:36 As I mentioned, I was not aware that they were mismatched. That is absolutely our fault, and I am prepared to make it right for you. Jae 11:50:37 I just need a full amount of return Jae 11:50:47 too late Jae 11:50:55 I am so frustrated

This company is a scam. I ordered a club and then realised I had ordered a left-handed club. Cancelled within 5 minutes and awaited a promised refund. They promised me next day. Then within 48 hours, then end of the week. A month later and I'm still waiting and today they had the cheek to claim they had refunded and the problem was with my bank. A disgrace to business and to the great game of golf. They have no ethics and will lie and take your money with no hope of refund. Steer well clear please and save your money for suppliers with ethics. In the meantime I'm off to find a lawyer to deal with them. If anyone else is owed money by these people get in touch and we can share costs.

This company is a scam!! Never received my club or my refund. Customer service is a joke. I contacted Fed ex about my tracking number and they said it doesn't exist. Highly recommend everyone stays away from this company!!!😠😠😠😠😠

I order a set of m4 irons like new condition, paid for three day delivery. My clubs showed up on time and they turned out to be new never hit . great first experience!! Thanks 3balls .

If you think you are getting a bargain from this company then think again. They state free shipping on orders over $199 dollars but they don't tell you you will get stung for import tax, believe me import tax is not cheap. I bought some clubs and received a bill for £72.80 from FedEx.