Stephen H.
XROS pods didn't arrive, so called BBB
Ordered XROS refill pods & after a 1 month I decided to reach out to ask if they plan on mailing them. Heard nothing. Tried second time, nothing again. Decided to get a hold of a rep at BB Bureau to tell them about this & a rep at the BBB gave me their email to attach to a third email I sent them telling them to deliver the order by a specific date or refund by a specific date....and informed them that I have attached a rep at BBB to this email so they could witness the terrible customer service. Well, well, well, the order came in the mail in a couple days. This seems to be an ongoing problem with 3Avape if you read their reviews. Horrible cust service & orders not delivered or taking months to arrive. Needless to say that was the first time I ordered from them & will nvr order from them again.
Response from 3AvapeAug 4, 2022
Dear my customer, so sorry to make you annoyed. We will continue to improve the quality of service, thank you for your valuable comments.