3AvapeReviews of 3avape.com

I placed my order for a Geekvape Aegis Zeus X kit on April 24th, 2020. Received an email on April 29th saying my order was compete, with a tracking number. I thought my order was coming from the U.S. but turns out it’s coming from China. If I had known that I wouldn’t have ordered from them. It’s takes a lifetime to receive anything from China anyways but I knew it would be even worse with the pandemic going on. After about three weeks and my item seemingly stalled in one location, I contacted 3avape support. They told me the item had shipped and was waiting for a flight. Please give it time. A few days later I contacted support again. Same excuse. It has now been 34 days since I placed my order and almost two weeks of “waiting for a flight” and still no progress with my tracking. I believe I have lost my $69. If time is of the essence with your order, do not buy from 3avape. UPDATE 6-28-20 Still haven’t received my item. No movement in tracking since 5-12-20. Customer service refused to do anything besides to tell me to continue to wait. I had to open a paypal dispute and PayPal refunded my money.

Ordered a Geekvape tank on 4/14/20, it is now 5/22/20 and no tank.First respond to email was (order was returned due to customs checking.But we have resent it out).So after a few days I asked for a refund, this was the response (The order has resent to you, could you pls wait for the delivering?), instead of a refund. Package never moved with tracking number given. Ha Ha the jokes on me, NEVER AGAIN! I'll update if or when I get anything. UPDATE 6/14/20 - Happy Anniversary .. 2 months now and still nothing.......DON'T DO IT! UPDATE 7/14/20 - 3 months now, I'm starting to get worried...HAHAHA...JUST DON'T DO IT! UPDATE 7/23/20 - Order finally arrived!

I made a order with them on April 30th,2020 for 2 packs of the 3Pcs/Pack SMOK Novo 2 DC 1.4=E2=84=A6 MTL Pod with a total of $21.32. I have never received my order & I have also reached out several times & heard nothing back. I received a scam tracking code & I'm pretty sure its fake. Its now May 21st, 2020 & I am still working on getting my money back, so I can take my business else where.

Dont waste your time or money we ordered a few packs of novo 2 pods a month and a half ago and not one word from them. Either a fake company scamming people or they just suck!!!

Worst experience ever!!!! Scum company!!! I ordered a Geekvape Fenzy pod on the 1st of April, the item left the country on 5th of April or 8th? Who knows excatly, because Singapore post tracking and the Royal Mail tracking say different dates?? I used a special uk postage method, so should arrived under a month, but still nothing. The tracking number could be fake, did not move in the last month. I tried to contact the customer service more than 10 times and a week was not enough for them to give me some update, also they not answering on messenger too. With the worldwide situation I can understand If some delay turns up, but in total the way how the managing the business just disgust me. Look like I lost my money, and I never will owning the pod. Ps: from Aliexpress I bought some coil to the pod, without tracking number was with me within 2 weeks, and the seller communication was perfect. Spend your money somewhere else!

Please do not purchase from this online store there is no way you can cancel order or even track your order as they have the worst logistic service compared to other vape online stores.

impossible to be nice to them ... i paid € 21.77 (+ € 1 charge i don't count them i'm already nice) so the bill was € 21.77 and they reimbursed me € 19.54 in addition they did not even confirm the transaction! I've been at war with them for a week! do not buy from them you will regret it

This is by far the worst company I have had the displeasure of dealing with. I placed my order on feb29th, I had to contact them multiple times and each time a new excuse arose. I was told that they sent it out on Mar.17th and I still have yet to receive it. It is now the 27th (almost a month later) and they are still making excuses and refusing to refund me. If you want to get your order in a timely manner then I highly suggest you buy from someone else because this shop Is not reliable and the only thing they are good at is making a new excuse every time you contact them. Update: Took me making a formal complaint to PayPal for me to actually receive my order and they still got my order wrong. Ordered on the February 29th and finally got delivered on April 14th. So if you want what you ordered to actually be sent then I suggest you look somewhere else because 3avape cant seem to get an order right and won't be delivering in a timely manner. Update #2: I tried to be reasonable and contact the one who replied but for some reason both methods that I tried to use to reply came back as undeliverable which once again does not bode well for the reliability of the company.