3AvapeReviews of 3avape.com

My shipment number 100077407 did not reach me and I sent more than one letter asking about the date of its arrival more than once, and you did not answer me?

I placed an order nearly 2 weeks ago. After a week had gone by and no communication whatsoever, I sent an email to check on my order status and have still heard nothing. I really do not like being kept out of the loop when making a purchase. I am feeling very frustrated and honestly wondering if my order is ever going to ship.

Ordered from them 8 days ago. the website said US warehouse but got a tracking number that seems to be from china. 8 days later there is still no tracking info available on the website. I sent them an email about it 5 days ago and no reply from them. Edit* customer service replied and said because of the pandemic they are unable to ship from USA. This is not an acceptable because the site still clearly says USA warehouse but ships from China.

Ordered 2 items and after 3 weeks of waiting no items so I contacted Royal Mail as they had produced a tracking number only for royal mail to tell me that the physical item hasn't entered into there system so email sent to request refund

DO NOT ORDER FROM 3AVAPE. Be very careful. I ordered in may of 2019 and again now in July 2020. The first time they were late on shipping, and this time they send me a message that my item won't be available for another 15 days when everything I ordered was in stock. I've already waited a week now I gotta wait 15 more days. That's ridiculous. I cancelled my order.

I ordered several products from this company 2 months ago. This company shows little to no concern for their customers. I've contacted them several times and simply recieve a stock response to wait longer. They blame the pandemic for the delay however I've recently ordered from other Chinese companies in the same area and didn't have this issue. They have provided zero update since may 28. Even the original info simply states they've prepared the shipment. I've been patient for 2 months with zero progress. Im not the only one either. Stay away from this company. Try other reputable Chinese companies. This company is horrible and they are nothing but thieves.

DO NOT ORDER FROM THIS COMPANY! I ordered a vape top over 3 months ago and I still haven't received it. I contacted the customer service department and they asked me to be patient the delay was due to COVID. They refuse to refund my purchase. It should not take 99 days to recieve a shipment COVID or not.

I typically am not the kind of person to complain and leave a bad review but this company pushed me to it. Through their website I can see that I placed my order on April 12. Today, it is June 8th. I have not recieved my order and the customer service has been worse than unhelpful. I do understand that we are in the middle of a pandemic, but it has been about 3 months since I placed my order. I would not recommend this company to anyone.